Guys, do you know of a training facility that has CER training. I have seen a training center on the web that will come out to the site and train you. I am looking for a training facility that our employees can go and attend.Thanks guys.
Guys, do you know of a training facility that has CER training. I have seen a training center on the web that will come out to the site and train you. I am looking for a training facility that our employees can go and attend.Thanks guys.
I have Attendant Console installed on main computer. CCM is 6.1(2). CCM is integrated with Active Directory. The user is not able to see anyone in the Corporate Directory.To preface, After the integration with AD, I could search (from the phone) into...
Hello,We have been receiving this error since the last OS updates, I have searched the Unity Server and Media for this Wav file(AvSubMsgPlayENU426.wav) but cannot locate. Event Type: WarningEvent Source: CiscoUnity_PhraseServerEvent Category: NoneEve...
Hi I am implementing unit connection autoattendant. I am using the call handlers and recorded the scripts for each call handler. When call comes and hit the call handler insted of playing the script " Thank you for calling xyz company" its playing "...
For some reason I thought you could run DIRT as many times as you want. For instance, I have a Unity server at the primary site. At the DR site, I have another Unity server for Cold Standby. I basically just run DIRT everynight, and have it import...
The AXL Programming Guide mentioned that the CDRonDemain web service (via SOAP) can retrieve CDR/CMR data from call manager (6.01). However, our program only received CDR after a successful request.By design, does the CDRonDemand feature capable of r...
Hello - I am on CCM 5.1.1 and began in the last week to have backup problems. During the backup I have two errors (secondary CCM - SYSLOGAGT and CDPAGT). Then at the end while copying TAR files to backup location I get ERROR: Out of disk space, Bac...
Hi,Configured fax on/off-ramp on 3725 router. fax----(pstn)---(fxo)3725-----mailserver/client hosted on one pc.Client is outlook express and quick n' easy mail server. Onramp works perfectly. However Offramp is having a problem with faxing the tif fi...
Hi I've got two Unity Server running in Voicemail only configuration using 4.0(3)SR1.I installed RSK 1.0.14 and EMS 1.2.9 to monitore the Event Log.On one of the two servers it works just fine on the other it doesn't do a thing.After checking the var...
I am having an issue with Meeting Place 6.0. When I try to schedule a new meeting it says no more ports available, I know if I can delete previously scheduled meetings, I will be able to schedule a new meeting but I am unable to delete the previously...
Dear All,Can i create a script then upload it on Unity4.X or X.5.since i need to create this script for busy waiting call and also the ring back ( get a song to the calling person as a ring tone when he's ringing at my line)Regards
Q1) How to set the Unity Connection default codec to g729? I cannot setup while installation which does in Unity. is that mean both codecs are installed automatically for system prompts and can use as per port group 'code advertising' setup?Q2) How t...
Is there a way to upgrade to the ES release via the browser? I have the server in a colo and had to do a rebuild through the KVM. I would have to send someone there to put the CD in to run the upgrade. Is there an alternate method? FTP came back as u...
I have a customer that has intermittent issues on the first TRaP port(port 40) in a Nortel Option 81C digital PIMG integration to Unity 5.0(1). The PIMG makes the call to the phone, the person answers, and all they hear is static. The port just has...
My customer has an Exchange 2003 message store but want to add an Exchange 2007 server to their AD - this will extend the schema.Our subscribers will still be on the Exchange 2003 server and that will be the partner server.Is this upgrade of the AD s...
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