Unified Communications Infrastructure

Hello,I am about to do in install for a customer and I was wondering if there is anyway to create a custom window inside Attendant Console, like a separate directory and pull this from a different file? Has anyone seen or done this before. For instan...

Does anyone know if this is going to work with Unity and what version?Exchange failover server has a different name than the primary in a nut shell.My exchange admin wants to deploy this with this with Exchange 2007 and Unity 5.01http://technet.micro...

HiOur customer got IPCC Express 5.0Now he likes to have realtime statistics regarding internal and external calls. This on a overall, CSQ and angent level.How is this possible?Regards Peter

HiOperation Manager keep reporting for one of my H.323 GW's, that it has ExceededMaximumUptime on IF-X.X.X.X 10/75 [Vi1]I cant see what is eventually wrong, and are not able to dig in any further on this. It is not possible to disable polling on this...

My customer has cucm 6.0 and presence 6.0.1I have integrated CUPC with outlook and busy / available presence status is there when the calendar is set to busy. The customer has found IPPM and initially had an error with the "Todays meeting" menu.When ...

Hello,In my current CUCM5.1.3.2106-1 and Unity 4.0b4.0(4)SR1 system I have the following situation:DN-A and DN-B both have VM. DN-A has diverted their phone to DN-B. DN-B has diversion to VM.Caller to DN-A gets transfered to DN-B which then transfe...

Hi Friends, We have deployed CUCM 6.0 in our company. We have integrated CUCM with our LDAP(MS Active Directory). It is picking up all the users in ldap directory but we want it to pick up users only that have IP phone field filled in Ldap(Active Dir...

This is useful for some applications regarding billing, I wonder if this could be accomplished by SOAP or not? It's possible to get the status of a call via SOAP, but possible to hang up a call?If have to use CTI, will that increase customer budgets?...

Is there a way of changing the Unity message notofication subject from "message notification" to something else?

We have 5 clusters in cu Operations Manager and one of the clusters, in the Service Level View, has a folder that contains a current 'Route List Report' for that cluster.None of the other clusters have a route list folder and I wanted to add that to ...

Unity 4.0(4). Everything is working fine, but im getting this warning every 2min, is there a fix for this? i restarted my Unity and the Warning is still there:Source: CiscoUnity_LogMgr"AVCsMgr: An unexpected number of counters found in shared memory ...

This is for a customer with the following software quote (ESW): CM4.1-K9-7825 CM4.1-L9-DL320The customer wishes to use the resultant contract to obtain minor upgrades to v4.3. However, the customer now wants to transfer the DL320 version to run on a...

Hi,I am reading through documentation regarding Unity Permission Wizard and what actions it is supposed to take:http://www.ciscounitytools.com/HelpFiles/PW421/PWHelpPermissionsSet_ENU.htmWe run Unity 4.2(1) in UM mode with Exchange 2003 as Message St...