Hi.When I see a detailed report called for call in the CRS, the report I get blank. Any thoughts? Thanks
Hi.When I see a detailed report called for call in the CRS, the report I get blank. Any thoughts? Thanks
Can we put Unity 5 & Unified Messaging on the same server?
UCM 6.0.1.2114-1 and UC 2.0.1.2118-361Out of the 350 users I have a handful users when they press the vm msg button on the phone UCM passes the external number mask which goes to the main menu instead prompting for the user password. If I remove the ...
We are using Cisco Presence at office and at home (connection through VPN). I'm now at office and I can see status of my collegues but they (working at home) can't see my status. I restarted the Presence server but it didn't help. Can someone help me...
Hi,we have unity 3.x in unified messaging mode with 120 subscribers.Considering that this is a problematic server we decide to install brand new unity 4.05 server and import the subscribers to this server to create new voicemailboxes on it.Unfortunat...
Everytime I try to run the message store reconfiguration, after choosing the new partner server, and selecting next, the wizard just closes with no action. I have rebooted as well as re-run the latest applicable PWizard successfully, but to no avail...
I am in the process of setting up Mobility Manager for a customer. We recieve caller ID on the desk phone but not on the cell phone..it simply shows Unknown Caller. I have created a Route Point that the documentation states will resolve this...but ...
Using Lotus Notes with the DUCS client installed, users attempt to forward a voicemail message they received in their inbox and select "as text" - at that time, they receive the "Plug-In Not Found" error message. Any assistance would be greatly appr...
One of my customer's Unity still is 2.4.If OS is 2000, can I still follow the following Unity DST link to install win2k patch to fix the DST?http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_field_notice09186a00807dcf40.shtml
Can someone please advise how to configure DiRT to backup directly to the DAT-USB-RM-72. I am running Unity 4.21 w/ failover on W2K3. I have no drive letter assigned to the tape drive.Also, one of my Unity servers (primary server) didn't pick up the ...
We have a Unified messaging installation with failover and want to do the upgrade to 5.x. I have seen some stuff out there but was really curious about any gotchas for the failover piece. I am already on W2k3 so its just the unity part that needs t...
Hi,when i push the button message, i hear nothing from IP phone, and i see in the viewer that a call arrives to Unity.Please help me.Thnaks at advance.
Hello All,Is there a tool I can use to look inot a subscribers VM box and see how many VMs are in there?All replies rated.Thanks!
Hi,I'm installing Unity 4.2, running CUICA at step 4 I need to run the Message Store configuration wizard.When I set the exchange 2003 server and the mailbox store I press next and I get an error that Unity_NAMESERVER could be not found in the AD and...
Hello. I've been reading here on the forums about how to recover deleted messages from Unity. I followed the instructions on the document Rob Huffman provided a link to, but for some reason when I delete messages they still do not appear in the del...
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