Unified Communications Infrastructure

All, my customer wants me to upgrade their unity 4.0(3) server to unity 4.0(5) so that they can migrate to win 2003. Im not sure where to get the upgrade software or really even how to do it. The upgrade guide is very confusing to me, so are there ...

Is there any kind of path for upgrade for this? Or can do I need to do an inplace upgrade? I know in the past, if I had to upgrade 4.x to 4.2.1, I had to upgrade the existing server to 4.2, then DIRT the the database out, and DIRT restore to the ne...

Hi We have a specific requirnment for a new customer.The customer has procured cisco unity connection with the following licence unity cxn advanced option tts,asr.They want their voice message to be retrieved also from excahge i.e unified comm.I am...

Can Unity be integrated with multiple domains so messages go to the appropriate domain?

Dear Seniors and Friends, I want to know what are the New Voice and Telephony Features added to each IOS version from 12.0 TO 12.4. PLS send me the link where can find it. I searched on cisco site but i am getting IOS VERSION but i am able to get abo...

Hello,I have a problem with the CRM connector. The Phone number processor of this CRM connector has a window for configuration. This window IS AVAILABLE ONLY when you install the server part of the connector. Then dissapears, or it seems to do so bec...

Cisco Unity 4.0 Build 4.0(3)TSP 8.0.1The end-users log into Unity from the phone when they have a MWI on set1. user presses messages key on the phone 2. Unity asks for user name and password 3. Unity tells the user you have new messages 4. User press...

Where are the mailbox greetings stored in Unity Express? We have our auto attendant prompts and general delivery mailbox greetings professionaly recorded. In Unity, I'm able to copy the WAV file to the Stream Files directory as the greeting for a par...

I am installing Unity v4.2 on a 7825H3 server using the Platform Configuration DVD. The problem is that the utility displays a message saying that the SATA RAID has to be configured and a reboot is required. However, the RAID 1 is not created.I then ...

Hi there,Is there a way to turn comfort noise off for calls orginiated/terminated by Unity Connection 2.0?Jim

Hi, I would much appreciate a little input from those with greater knowledge as to the various ways to find out the CCM cluster name for previosuly deployed servers. Currently running 4.1.3.Many Thanks

Hi,When external users try to conference, only one user can be on a conference where as the maximum participants configured on service parameters is 15. This was working earlier. I am running CCM 4.2(2). Primary hardware transcoder is a 2821 router. ...

Hi. I tried to upload McAfee VirusScan Enterpris 8.5.0i onto a Unity 4.2 server and it failed. The service 'AvDSDomino' service hung in 'STARTING' status and wouldn't give a stop/start option or start until AV was removed. At this point the message s...

I am running CER 1.3(2) with Call Manager 4.1(3)SR4D and I am unable to see phones on the ERL Management page. My CTI route point registers with CM. I am also able to see the switches under switch ports. I have configured the SNMP community strings o...