Unified Communications Infrastructure

I use the GSM on a regular basis to import AD accounts into Unity. Great tool. The only thing I can't do is search within the import window to find a user. Unless I'm missing something, it seems I need to know the OU first in order to drill down and ...

i get this error when accessing the satus monitor, the page opens and about 1-2 seconds after it is up i get the error shown above. i have tried the scripts only solution in the status file properties and have gone over the directory security for AV...

Hello all,can anyone give me some feedback on the Integrated Messaging feature available in Unity Express 2.3? I have a client that wants Unity Express but wants voicemail messages to be available from the end0users e-mail box as well. Seems like t...

I have 4.2(1) loaded right now and I am trying to figure out if Bulk Edit will do the following:I noticed that in my Subscriber Template, I forgot to change the "when exiting conversation" Call handler to a different Call Handler.... I can edit eve...

HelloI am installing a failover server. The OS is Windows 2003. Everything works fine. However, the Message Store Configuration wizard doesn't succeed. All accounts have the required permissons and all Exchange 2003 servers are up (7). In addition, w...

Using Unity 4.04 and Call Manager 3.3.4, I need to perform the following. Due to a recent merger, I need to forward several of our Auto Attemdant choices to an 800 number. I have setup extensions to forward to the number and setup subscribers for the...

When you call in to Unity from outside and you expect to hear "Enter you ID, followed by #" the first part of the message is being cut off. All our users hear is "ur ID, followed by #". How can I add about 2 or 3 seconds of silence at the start of ...

Hi! I am trying to setup call transfer from Unity VM option(option 4,4). When I setup the transfer number with option 2 it will take it and won't work. I currently have Unity 4.04 and CM 4.13 in place. Do I have to have Cisco Unity Connection install...

I am installing 4.05 Unified on Exch2003 in a domain at 2000 native level. In the near future the customer wants to raise the AD functional level to AD 2003. Does this require re-running the Schema Update for Unity extensions?

Hello,We are using Unity 4.0(4) with Cm 4.1(3) for basic multi-tenant deployment (with overlapped extension). We assigned dedicate voice-mail ports range to each tenant separately, but not for MWI dial-out ports. With the turned-on multiple-tenant M...

Hi,I'm trying to setup an auto menu in unity where the user presses "1" and the system reads back extensions of users from a distribution list. For example when you search for an extension - unity finds matches and then reads off to the end user the...

Due major overlaps in our dialplan I am thinking about using the asterisk (*) going forward to preface our telephone Directory Numbers in Call Manager. Would this work ok with Unity for things like MWI or Alternate Extensions?Thanks!

We are deploying a centralized Unity voicemail server with a centralized CallManager.The only way we can have 2000 users from remote locations is to have non overlapping Unity ID's. So we match them to the site code+4 digit extension.Example: 88871...