Unified Communications Infrastructure

Unity 4.0(5) voice mail only, separate unity AD domain. A user attempting to log into the ciscopca web page has bad credentials and gets locked out. The web page states "Your account is currently locked. Contact your Cisco Unity administrator for a...

I just had to change the timezone information for the Unity server. I had forgot that the system defaults to PDT and I needed it to be EDT. So I changed it on the server and the voicemails are now reflecting the correct timestamp. However in PCA, the...

Is there a way to determine if changes were made to UTIM? Short of looking through the integration to see if there is anything out of order, is there a log that tracks an attempt to apply changes...like when you save an integration and it asks you i...

Can't locate original CD's - would like to download Cisco Unity 4.0.2 Service Pack CDs1 and 2, so that I can install 4.0.2 on my test box using Cisco Unity System Preparation Assistant (CUSPA).Not under the Cisco Unity Software download section...If ...

Hello,We have the following problem with CCM 4.1.(3) SR1 and Unity 4.0.(4).In a call forwarding chain we get allways to the mailbox of the first set in the chain. Ex SetA-->fwd-->SetB-->fwd-->Unity. If we call SetA we reach the mailbox of SetA but w...

I just performed a platform move for Unity 4.03 sr1. All is well except 1 thing. The Cisco PCA for all clients as the media master's play and record buttons greyed out. I have verified that the option section for playing over the phone is set to the ...

Sir :I want to limit voice messages form fxo to fxs , only leave a message form fxs to fxs .How to do it ? Any one can help me !THANKS!chenmu

When a person has left a voice message left in the user's inbox, the inbox states: "Unity Messaging System". In the subject line it will tell us where it is from (example message from phone number). Is there a way to change the "inbox" to that sta...

Currently when users get a call from Unity that they have voicemail they have option of entering their user id or to disable message notification by pressing 1.It is confusing few users because if their user id starts with 1 they think they will disa...

Alias=EAdminDisplay Name=Example Administrator - UnityVM1 Jump to this subscriber in the SA using this link: Open SA to this subscriber COS Alias=defaultadministrator Location Object Alias=default Voice name WAV file path=D:\CommServer\S...

HiI'm using Unity 4.0(3)sr1 Voicemail only with local Exchange 2000 Server.The server is in production for over 2 years now and we didn't has any problems so far.Today I've added another batch of users and realised that no SMTP addresses were generat...

I set up the AA which permits callers to dial both subscribers' and non-subscribers' extensions by using caller input with Caller_System_Transfer. Everything seems OK. except when caller dials the number that doest not exist in callmanager. The sys...

I have a Unity 4.0 system integrated with Exchange. Leaving and retrieving messages works fine when I call a phone which is forwarded to VM.The problem occurs when I forward one IP phone to another IP phone which is finally forwarded to Unity VM.Then...

Does anyone else receive the following error when you try a blind transfer through Unity 4.0.4SR1, TSP 8.01b, CM 4.1.3sr1Event Type: ErrorEvent Source: CiscoUnity_MiuEvent Category: Error Event ID: 550Date: 8/16/2005Time: 7:33:43 AMUser: N/AComput...

My customer has a unity 4.0.5 and wants to know what backup software he can use. I once was able to find the list of backup software that cisco posted but cannot find it anymore. Where can I find this list? Thanks in advance!