Is there a way to create a direct access into Unity. Example: secretary has answered a manager's phone and now she has to transfer it into the manager's unity mailbox.
Hi -Unity 4.0(4) SR 1 with Unity Bridge 3.0. Our organization has a very large GAL, 30,000+ entries. We are currently auto creating bridge subscribers, which results in a few of our users having two entries - the Bridge Internet Contact and email co...
I'm about to upgrade my Unity server from 3.1(5) to 4.x. Ordered upgrade CD's back when 4.0(3) was out, now there are two more realeases. I don't see anything earth shattering in 4.0(4), but the live record function in 4.0(5) looks like it might be...
Folks, Does someone know where i can set the quote for the users in unity. Also i would like to get a rough approxiate of how much disk space voice mail will consume if recorded in G.711.Thanks
Hi, I have a Unity 4.0.3 SR1 server with about 2300 voice mail users. We have had this system running about a year now. My question is if most of the users never delete their messages, would Unity performance be impacted if there are 10's of thousand...
Is it possible to integrate ciso Unity with SIP gateway without using proxy? The idea is to provide voicemail and T.37 fax to users connected to PBX (which is connected to gw with QSIG).Ivan
Folks, is there any way i can delegate control to a user to reset passwords for subscribers when they are locked out of the system for tying the wrong password many times?I tried to use the class of service feature, but it does not give me opti...
Hi all,My customer has CCM & Unity UM in HQ and they support two different locations' IP Phone users. Basically, can this Unity UM can home into two different Exhange Mail Servers? Actually, those users work independently and they will use different ...
We are trying use call handlers to allow a customer to enter a number that can be between 1 and 4 digits long. The problem is, unity will only allow either 1 digit input (caller input rules) or an extension that is at least 3 digits long. Does anyone...
I have created a call handler and created a routing rule to forward calls to this call handler. However, before the call handler is played the system always prompt "Sorry" before playing the call handler.Any ideas?
Hi,I'm using CUE 2.1.1 & CCM 3.3.4 sr2, and what I want is to use AA of Unity Express, that I can edit using CUE Editor. The problem is that the CTI ports created in the callmanager & the CTI RP are working fine with CUE.My CTI ports are 7001, 7002, ...
Unity 3.0(2) on Exchange 5.5 SP4.When a message is left the MWI goes on. Press the messages button to go into unity on the phone it says there is a message but when you press 1 to listen you here silence.You can see the message in outlook and can lis...
After my customer removes one Exchange server where no users are homed, the unity server losses connectivity to all Exchange devices. Does anyone know where this setting may be that is directing Unity to look to this device?
Hi, my UM 4.0.3sr1 has been working fine for a year but all of the sudden I now get an error message when I go into the Unity Administration on the server. Active Server Pages error 'ASP 0131' Disallowed Parent Path /Web/SA/FrameASP/StartFrame.asp, l...
