Unified Communications Infrastructure

I'm reinitiating this in the Unity group... any one have a fix... I ran dbWalker. No love there.On Unity 4.0(4) the directory handler (dial by name) gets in a loop as follows: - caller hits AA, presses # (in our case, instead of 4) to get to the dir...

Before I open a ticket with Microsoft, I though I would run this by everyone here first. I currently have a Unity 3.1.5 (Voicemail Only) with failover. I have over 3000 users on it. the other day my Unitys stopped working, and I was able to trace ...

Question: a customer will have multiple Unity servers, each digitally networked to one another. Unity 4.0(4) allows for subscriber logins via the TUI to be redirected between servers. How (if at all) does multple server functionality apply to the U...

Hi -This Thursday evening, HP is replacing the system board on our Unity server. The primary NIC failed and we have been running on the secondary without problems. I've already contacted licensing via email to advise them of the replacement and will...

We are running Call Manager 4.0(1) with Unity 4.0(3) SR1. Our administrators used to be able to transfer a caller directly to their manager's voicemail box by pressing Transfer, *, extension, Transfer. This still works, however, the caller is not a...

This is the error I get in the Application Event Log when trying to start AvDSAD service. I just upgraded from 4.0.1 to 4.0.4EVT_DSAD_MIGRATION_FAILEDID: 1099Source: CiscoUnity_DSADMessage: Cisco Unity failed to start the service that monitors Activ...

Hello,A customer to have a Unity as Voice Mail Only with 50 user license, he want to have another 50 users with Unified Messaging (50 Voice Mail Only plus 50 Unified messaging for a total of 100 users).There is a questions here.How can this customer ...

Hi,I need to clarify my understanding of this new tool.If Unity 4.0(4) looses connection to its primary DC and the minimum reconnect time is 30 minutes, does that mean that no user will be able to access Unity at all during that 30 minutes period ? ...

Hi. Got a question here:Centalized call process design running MGCP on all the routers. When WAN lost, remote site wnet into SRST mode. Will the current call be dropped or it''ll be preserved? it seemed it dropped right away. anybody has experience o...

I am using Unity 4.0(3.126). after deleting the only 2 subscribers, I can not add subscriber anymore, instead, I got "unrecognized error 0x800401e4, the new subscriber was not successfully added" pop-up windows. it is a show stopper, please help ?I h...