Unified Communications Infrastructure

Dear Team,   I have a router CME 2851 having the image below:  c2800nm-adventerprisek9-mz.151-4.M8.bin   but I cannot apply the fast track configuration on this as the fast track configuration works with 15.3 and higher and the latest image for it on...

Hi,   we currently have a CUCM cluster V11.5 of 5 nodes serving about 3000 devices across the Australia with centralized CUBE for outgoing calls . our next set of offices are in new Zealand and expect to have around 1000 devices. round trip expected ...

Getting the following error doing a Unity Connection 8.0.3 export. Looking for direction on what this is referring to...   Thread 001], [18/12/18 04:23:17], [37 of 42] Backing up external services data [Thread 005], [18/12/18 04:23:17], Exporting ext...

Hello everyone, i'm having troubles open the RTMT, when i open it it shows the dialog RTMT failed to initialize. Exiting... Doing some research i found that if you open the Batch file "run" which is located in C:\Program Files (x86)\Cisco\Unified Rt...

i need to add 8865-8845 phones support for my cucm 9.1.1.10000-11 by installing a device pack , i have both cucm pub and sub please help me with the following: 1-do i install the device pack on both pub and sub? 2-do i need to restart them both after...

Hello, Has anyone setup SSO using SAML and ADFS?  I just finished upgrading our servers to the 10.5 branch, and am using the 10.5 client as well.  I have yet to find solid documentation for this process. Thanks in advance, Mark

Hi all,we have cucm 8.6 and ip phone 7941, 7942 and 796.all phone was running firmware version sccp41.9-1-1sr1s, Recently i have upload sccp41.9-41s* to all node cucm node in cluster and started upgrade to phones, i am was able to upgraded to 7961 ph...

We are looking for a way to prepend a string on inbound caller IDs for known bad numbers. For example, we would add known bad callers to a list and when they called in the Caller ID displayed on our employee phones would say 'BAD - <original name>' o...

Hi All, Does UCCX supports E164 number format for IPCC ext ?UCCX version: 11.6.2.10000-38 (ES01-9) 

a customer have a cme "UC520" and i want to move to cucm , can i disable the cme as a phone system and make it a voice gateway for cucm? if so ,  how?   can i still use the translation pattern and voip and pots dial peers on it instead of putting the...

Hello,   We currently have a 2900 series router running CME. We will be installing CUCM 11.5 (virtual image) on ESXi.   1- Does anyone know if the Auto attendant feature is included in the CUCM license or if it is purchased as a seperate license? I c...

Hi guys,   Hope you are well.   I am a bit outdated on my CUCM skills, the last upgrade that I did was a new CUCM installation from a Cisco Call Manager 4 to a 8.5, we basically bought new hardware, new licenses and basically copied all configuration...

I have configured voicemail to email on unity connection 11.5. I receive outlook item as an attachment instead of .wav file. How do I configure to send .wav file as an attachment?