Unified Communications Infrastructure

Hello,I have a strange problem. A pickup group that is configured for three members/lines has worked perfectly for several months.4 weeks ago it started that the users received a notification for a pending pickup, but received an error message when t...

Hi,   We have a customer with a cluster that originally had four nodes Pub,Sub and two Presence servers. The customer decommissioned the two presence servers awhile ago. We notice when running the diagnose test a Reverse lookup error was being report...

Hi i have a customer with a Cisco CUCM +CUC release 11.5.1 the Unity is integrate with office 365 . my problem is when the user is receive a voice message to his email and the user is hear the voice message , the MWI is not turn off , if the user i h...

Good evening everyone, I have installed Viewmail pluggin 11.5 on a Windows 10 Enterprise device and I see it attached in Outlook 2016 under Add-Ons but the play button is not showing. I still have to double click on the wav file to hear the voice mes...

Hello community Environment:CUCM 11.5.1.11900-26Jabber for Windows 11.8.3AD LDS (Windows Server 2012) (port: 50001, secure-port: 50002) I setup an AD LDS instance and sync all users from multiple forests to this instance.All users can login with Jabb...

I'm playing with a managed file transfer server. Got it working quite easily. But when I look at its filesystem after sending some messages with attachments, I see nothing there.   Is the filesystem just used as a staging area for file transfer? Or a...

Hi,We have begun rolling out on premise Jabber with Voice capabilities to users and start wondering what other administrators do for 911 calls.We looked at options such as RedSky and West.From what I gather, these companies reroute all 911 calls to t...

Hi, all.   The Unity/O365 technote states that the O365 service account must be in the format  of account@domain.onmicrosoft.com. Do you know if you have Azure AD Connector if you should be able to use a standard svcaccount@mydomain.com?