Hi guys, I have a question which you can help me to answer ( i Hope so). we are using the Unity connection 11.5 in our environment and last week I have recieved an email from our customer where he describes some weird behaviour regarding the Voic...
Forum Posts
All, Trying to secure the CTI and CTI Route Points between CUCM and CER. Has anyone done this (literally no posts on the topic as of late)? There is a note on certificates in the admin guide that states - "Ensure the Cisco Unified Communication...
Hello, I've seen a couple of posts around the same issue, but none I've seen that have provided a solution that have worked for me. When configuring unified messaging with Office 365, can anyone tell me what I need to put in the "Active Directory D...
I have a customer that use Cisco Attendant Console standard in the receptionist PC. However they are hiring a new receptionist for another shift and they want the receptionists only swap the windows profiles instead of logging out. When they do that ...
Hi, can anyone tell me if RDP is supported with CUACA 12? The section in the v11 admin and install guide which suggests RDP is not supported is missing from the v12 admin guide. There is no mention of RDP in the v12 admin guide. Thanks, Richard.
Hi we integrated Active Directory with ASA for Anyconnect VPN Authentication. in AD we have created 2 x Security Group ( both security groups are part of the same OU ). on ASA we created 2 different VPN group and want to integrate each vpn gr...
Is there any tool, or process, to capture all of the users who have "HTML Missed Call Notification Device" enabled? Would also like to see what parameters are set for this device, for example:No**: <where the notification is going>Select HTML Templat...
Hi Folks, trying to install attendant console advanced HA and getting SQL errors when trying to install the application. To be honest, I dont know SQL and have relied on others to install it. I kinda think they knew as much as myself. Anyhow, when tr...
Hi all, I tried to upgrade my UCS-C240M4 from 3.0(1d) to 3.0(4a) and it fails. Lucky, th UCS server stored a ESXI and all VM are running well. The problem is, when I use HUU to upgrade it from 3.0(1d) to 3.0(4a), SAS expander upgrade fail. Only "...
Hey all, I'm sorry if this isn't the right place for this, but I'm really racking my brain over this. We received our long distance bill from AT&T. There was a $20,000+ charge for international calls. Mostly to one number. We're in Texas, the ph...
I have a question that came up after up after upgrading Call Manager and tried to DRS restore on new hardware about what is deployment type in reference to the DRS guide listed below. I received a deployment type mismatch when i tried to perform a DR...
I've just added a new user into Jabber, but when I try to sign into the client with her credentials, I get a wrong username or password error. I'm able to login to the client using my credentials. IM&P is synced with our Active Directory. I've verifi...
Hi, We have recently upgraded our Unity Connection Publisher server from 8.5 to 11.0 using a DRS backup and installing all the appropriate upgrade files and all works well from the publishers stand point. My question is when we upgrade the Unity ...
I have uploded ringtones in CUCM and used Ringlist-wb.xml for cisco ip phone 7821. I can see the song name on the phone, but i cannot play or set it. I tryed the same procedure for cisco ip phones 7975 and 7962,while i used Ringlist.xml and everythin...
Hello, I'm trying to identify the report which will provide these two stats "Per Agent", not as a summary. I can get the summary results with the "Common Skill CSQ Activity" report but that isn't what the supervisor is looking for. Any help is greatl...
