Unified Communications Infrastructure

HiI have a customer with cluster of cucm 11.5.1su2 and a a unity connection 11.5.2su2 ,in the cucm everything is fine but in the unity if u type the command"utils dbreplication runtimestate" i get an output of that the replication not setup ,I have c...

Hello guys.I have some issues with the IP Communicator. If i call to any external number or even to other IP communicators, the call works great and audio goes both ways. However, calling an IP Phone (7941, 7911, etc), the audio from the ip communica...

After searching 20 separate times, during 20 separate troubleshooting events, to see if it's disruptive or safe to restart a service, it occurs to me someone must have a list.  I know there are a few services that would depend upon what's running and...

With Jamie GaleWelcome to the Cisco Support  Community Ask the Expert conversation. This is an opportunity to learn and ask questions  about the Cisco Unified Attendant Consoles with Jamie Gale. The Cisco Unified  Enterprise Attendant Console is a hi...

Hi Guys, I have IP phones 8945 and I found some of them are SCCP and regestered but aomse of them are SIP!!! and rejected! How can I solve this issue? Thanks for all Mohammad Saeed

Hi, I am having issues configuring B-ACD on CME. CME(config-app-param)#param welcome-prompt _bacd_welcome_1.auWarning: parameter welcome-prompt has not been registered under aa namespace I always get this error once I try to configure this command. P...

Currently running Active Version 10.5.1.10000-7.  Interested in upgrading to a newer version, so I can deploy CP-8865 model phones.  From my research on Cisco's site, it would seem all I need to do is install minimum device package 10.5(2.12014).  If...

Since upgrading Unity Connection from 9.1.(1) to 9.1(2) SU1 I can no longer establish a connection using the CUPI API. The result code reported by the API is simply:"Login failed to Connection server:unitypub.nait.ca"I'm using the .NET CUPI Fast Star...

Hi, i try to upgrade my small pca 11.0 to 11.5 , dun all configuration acording to cisco docs.. the upgrade looks like started , but on my console admin  i can c "Initiating Application Upgrade" more than few hours...so looks like it didnt upgrade a...

I have CUCM 8.6 publisher in headquarter. Added a subscriber in branch for redundancy. Subscriber was installed and visible in publisher. I want to run tftp service on subscriber as well. Do the files on tftp servers  synchronize automatically? If no...

Dears,i need to be notified when i call some one and he already have other call.so i need to know that i am on waiting

We run CCX 8.5 and periodically, every 6 or 7 months, we have to restart the server, because various problems arise: agents unable to log in, or calls not getting through. Today, we agents got first, on login attempt, an XML parse error, then later s...