Unified Communications Infrastructure

Hello All, It's been a while since I've done this, but don't seem to remember having this much difficulty in the past.  Trying to connect CUCM 10 to Exchange 2010 UM via direct SIP trunk.  I've created the trunk, and it appears as if calls are traver...

Hello !  I hope someone here can clarify one thing for me. I have this CUCM with its DRS Configured to make just one copy per backup. [[{"type":"media","fid":"1416151","view_mode":"default","attributes":{"alt":"example","title":"example 1 ","height"...

Hi, I have something with a customer. They want for a range of DID numbers to check when company is closed or not. For example, the range is from 400-450 (last three digits of a full number) During opening times, the phone rings normally on one of th...

I have a client that is using persistent chat rooms with IM&P version 10.5.  They are using PostgreSQL for the back end DB but find when they get over 100 rooms they get issues with the system crashing sometimes multiple times per day.  Has anyone se...

Hi   Totally new user here. We are in the midst of deploying a new phone system and wanted to use the Cisco Self Care portal for basic phone management of the 7841 and 8861 models. However the instructional content, particularly for Phone Services P...

We have a CUCM cluster version 11.0.1.20000-2. At the beginning of this implementation (2015) we configured "Conference Now" feature with NO problem. Since two months ago only internal users can connect to conference Now bridges Here is the behavior:...

Hi. I have couple of users missing in CUPS . CUCM is integrated with LDAP and CUCM has those users.   I guess I need to syncronize manually CUCM and CUPS but can't find how and where . Some web sites says need to restart "Cisco Sync Agent" but where ...

Hi Guys I have a doubt about of is necessary perform a vmware disk size reallocation for upgrade 9.1 to 10.5. According the information, the size requirement are the same for both versions? TIA Cristian

We are using the Cisco Smart Call Connector Manager along with the Operator panel. Its version is 2.02.007 .  The call router is a UC560 model. Recently I have noticed that the operator panel is not showing updated user information. This is obviously...