What does Inbound ACD, Transfer-in mean in Unified Intelligence Center?
I see it on my reports and am wondering what the definition is and how it differs from Inbound ACD calls
(I know, simple question but I can't find the answer!)
It appears that the Cisco 8945 phone cannot be wall mounted. The datasheet has no mention of the capability or a part number for a mount kit. The admin guide for the 8941 and 8945 states this under the footstand section. http://www.cisco.com/en/...
Hello Cisco Support Forum,I have a problem with the Cisco TAPI interface. If I sign up with a username and password, the interface works without problems. Now I wanted to set up SSO, so that I can deploy the client easier. SSO is set up on CallManang...
Hi, Im trying to install a 2nd media sense server to a cluster to an installed publisher or 1st node. Under Mediasense server configuration I have added the node but it is not listed. However, when I do a "show network cluster" the server is listed. ...
Dear Team,
Kindly let me know if any .cop file required or direct upgrade from cucm 10.0x SU1 to latest 11.5x
i am planning for the upgrade today and really appreciate your responses.
Regards,
Ashiq
We just installed a BE6K and both the publisher VM and Unity VM already shows a high memory consumed (at max, publisher at 5.91GB at 6144MB and Unity at 4.03 at 4096MB).
These VMs are brand new and have just been running in a week.
Unity also has a...
Does anyone if there is any issues with enabled in the Scheduled backup for Cisco Unity Connection?
I have a backup scheduled and when I select the enabled schedule, it says 'Enabled successfully' but the status still says "Disabled'. I exit out of...
Hi all,
I'm currently working with PCP 11.5; and I would like to Cisco Prime do an auto sync every considered time.
After looked for information about How to schedule Synchronization for Infrastructure, Users and Domains. I know there is a new optio...
I have a norstar voicemail system that will be changing over to unity connection 10.5.2.
is there a non painful way to export the voicemail from one system to the other. I am talking 3 - 5 mailboxes only. HR group....
thank
-ds
Hello Team,
We have below components in one location and we need to move this servers to other location ,please help is providing the best
approach , MPLS connectivity is established between these location .As of now we are going to use the exisitng...
hi , every body
i hope you are having great day.
i have a problem about adding ios video conference in cucm 11.5.
when i want to add in conference bridge. i dont have any ios heterogeneous or homogeneous video conference bridge.
i have checked data s...
CSCvb22450[SCN-RDR] Jaws to call out whether a call or IM is in focus
DescriptionSymptom:User is on a call and has an open IM. On the left tab of the IM window both are shown when moving from one to the other Jaws must call out wheter the the relates...
Hi Team,
Provisioning server License is expired ,Now not able to login to the server ,Attached the screenshot
I want to install the fresh license for the server
need your suggestions
