Unified Communications Infrastructure

Hi, If we receive a call on attendant console and operator won't be able answer it, where will the missed or unanswered call go in attendant console client. I can't seem to find the missed call option, anyone have any idea where it might be? CUACBE ...

When I log in to cucm the error message was displayed. Warning : CUCM backup is not running from more than 5 days. >>Backup was stuck in a loop. We tried to cancel the backup but it did nothing. We then restarted the DRF Master and DRF Local service ...

Hi, I am trying to configure a 8945 phone to the Call Manager [version 10.5.1]. The phone status in the Call Manager shows "Rejected". Can anyone clarify me on why the phone status shows "Rejected" in the Call Manager? Thanks for your assistance. ...

Hello everyone,  I'm strugling with RMA on a expressway series 8.7.0, We have CUCM & IMP 10.5.1, dns records: _cisco-uds pointing to Our CUCM, _cuplogin pointing to our IMP, signed Certificates by the same CA entity for all of them and they trust thi...

Hi All I have a Prime Collaboration Assurance V11 installed in demo mode for a client. Upon discovery of the cluster that is also listed as Managed V11 to me, but no phone is listed in the Inventory. I checked that services are correct and that the u...

Hello community, The users in Unity Connection are imported via LDAP. If i change some fields on a User in Active Directory and perform a "Full Sync", the User will not be updated in CUC! I cant find anything in BUG search tool. Does anyone have an...

Good afternoon Cisco experts!  I am currently working on a project where CallManager / Unity are LDAP integrated.  We will be changing to Office 365, changing the LDAP account name, and the LDAP Manager distinguished name as well.   Running CallMana...

All, I have installed PCA standard version and would like to upgrade to Advanced licensing. I have PAK key for Advanced license but I do not how to get license MAC address. I checked admin page and do not have any information on license MAC address. ...

Good afternoon, I thought I'd reach the Cisco experts since I haven't been able to find documentation on this yet... I recently ran a utils diagnose test on the CallManager servers both PUB and SUB and getting different failures - see below; utils ...

Hi, I've just installed and licensed Cisco Attendant Console Advanced (v10.5.2). I've noticed that when I install the console/client that is bundled in with it, it's installing Business Edition Console (v9.1.1). When I try and log in, it tells me I ...