hello all
I went to upgrade CUCM from 9.1.2 to 10.5.2 so I have some questions :
1-If I need any licence for this upgrade?
2-where i can get this license ?
3-what is the procedure to get this license?
4- should i install the licence before or aft...
Hello All, CUCM Version: 8.6.2.24901-1 I am trying to re-flash/re-upload an older F/W version onto a bricked IP Phone using an old Cisco 1861 Router, a laptop and a C7941G. On a bunch of different webpages that I found for doing this exact task, t...
Hi Everyone
I wanted to know has anyone out there ever seen where the call history stops working for an entire office. I have an office where the call history stopped on the 18th of Dec and I've even swapped out phones and the call history still does...
Hello.I have CUCM 10.5.2 and CPCA 10.6.CUCM cluster discovered succesfully. It is in Managed state and all of passwords are correct.I have problem with CUCM endpoints discovering. There were not any endpoints in the "Current Inventory". And after run...
Hello,
I am trying out the Courtesy Callback example and am running into an issue when trying to pass data back from the BilllingQueue to the CallbackEntry 'Queue' app.
In my BillingQueue app, I am setting the CVP Subdialog Return_01 element to:
...
Hi Everyone,
I'm planning to install CUCM and IM&Presence both version 10.5(1). For clarification do I need to install first the "Cisco Prime Collaboration Deployment" on VMware, to install the CUCM 10.5(1) and IM&Presence 10.5(1) using it ?
Apprec...
Hello, Does anyone know how the change of MS Lync becoming Skype for business will affect CUCILync integration? Will CUCILync 10.6(1) support Skype for business? Does anyone know of any Cisco docs that address this? Thanks,Glenn
I have a Cisco Prime Collaboration Assurance version 11.0 and added the LDAP successfully. When I perform test connection it gives me the connection is successful with the LDAP server, then I added the users from user management using the same user n...
We are upgrading our infrastructure from 9.X to 10.X and have a question on changing the NIC type after the upgrade.
I have performed this on a Standalone ESXi node in the past without issues, but never when the hosts are registered to a Vcenter.
I h...
Hello All,First, so we have what we call our "Employee Access Line" which gives the ability to our employees to be able to call an internal extension from outside the building by calling into a DID number. This Emp Access Line has a System Call Handl...
Hi
i programm a queue in the server CUEAC release 9.1 with these parameters in the Queue Management:
Forced delivery answer time (secs): 18 secondes
Maximum calls:3
wait time overflow: 3 minutes
Situation: when i place 3 calls, the 4th follows the ...
Hi Everyone,
We are planning to upgrade IM&Presence to 10.5.1 SU3 (10.5.1.13900-2). Below our current version of our UC applications:
CUCM:
Active Master Version: 10.5.1 (10.5.1.10000-7)
IM&Presence:
Active Master Version: 10.5.1.10000-9
Correct m...
Hi All,
CTI Route Points in the Call Manager which is used for CUE Autto Attendant always get unregistered status every time Call Manager perform a restart or scheduled shutdown/power on. Once the CUCM restarted, we cannot call the auto attendant ap...
Good day! I launched Cisco Prime Collaboration, but I got only one phone which is managed. Other phones are Unknown. How can I gain Managed status for the rest devices? Do I have to add IP address of every phones separately?
