Unified Communications Infrastructure

Hello All, Can any one help me out how can we get the call aboandand stats in UCCX application.We need to find abondand calls with in the application before entering in the queue. Is there any way or node from which we can find out at which point in...

Hi, Is there a way for RTMT to monitor the channel usage of E1/T1 lines. So that we can know how many channels are being used at a given time, given that the MGCP is the protocol of the VG to where the E1/T1 line is termiated. 

Does CUCM 10.5 & or CER Support TACACS+? Thanks, Dave...

Hi Team, Does the BE6KS can use for the video endpoints registration of TP room licencse. There are almost SX10 40 video endpoints will be there

Hi world, I have recently inherited a problamatic CUCM cluster with Unity version 7 with auto attendant. I am in status of designing an upgrade for them however currently having an issue with the call transfer feature with auto attendant. We have ...

IN cucm, I want to add a CUCM IM and Presence Server, as youcan see,there is no  CUCM IM and Presence Server Application Server Type,how can i solve this problem?

I have an interesting issue which I am trying to work around. Our setup is the following: Internal extension: 2331 DID: 6305552331 We have to dial 9 for an external call from our Cisco phones. So, to make this easier to just press Dial on missed cal...

I have a customer experiencing an on-going issue with their 2811 routers acting as FAX gateway's. See below for details. Could use any/all feedback on the problem. We have a wide range of customers using Cisco routers to provide T.37 on-ramp and of...

Hi, What are the ports used by Jabber client (desktop) for media? Does the media flows directly between Jabber client or it goes through CUCM? This document is not clear for me: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/planning-...

Hello, I have a problem with hunts. Scenario is ,I am getting coming calls from provider and I am translating it to an hunt pilot and sending calls to the phones configured in Line group. Those phones are call forwarding to Asterisk. I have configu...

Hi, Jabber clients are not able to use softphone mode via MRA but can login ok. CSF profile is all setup correctly, UC services/profile along with CCMCIP on CUPS server is setup. I am getting an error of the expressway, image attached. Thanks