Dear community,We are using Cisco Prime Collaboration PCA 10.6 Very Large. The problem is that the alarms are not displayed correctly under Alarm Details.Here's an example:Alarm ID 2382787123Alarm Name undefinedLast Updated ...
Dear community,We are using Cisco Prime Collaboration PCA 10.6 Very Large. The problem is that the alarms are not displayed correctly under Alarm Details.Here's an example:Alarm ID 2382787123Alarm Name undefinedLast Updated ...
i have enabled the ISM service module in CME for unity express.GUI is working fine but during connection to CME, it is asking for the web username and password.how to configure the web username and password in CME for connection to unity.the entire s...
Hello all, Is there a way I can pull call reports on our reception desk to see how many calls they take, busy periods and so on without purchasing some specific CDR software?We currently run call manager 8.6 along with CUEAC version 8.6.2.20 Many tha...
In UCCE, is it possible for an agent to log-in to Skill Group A OR Skill Group B OR both, depending on business need?
Hello All, I have a Presence Redundancy Group and I'm using persistent chat with PostgreSQL. Do I point my secondary CUPS server (backup) to the same PostgreSQL database or do I need to spin up another PostgreSQL database. With that in mind if I do c...
I need to reset CUE user PIN's however i can't use the HTTP GUI - i can only use CLI. This is due to a firewall block. Is there a way to change/reset the PIN with the CLI? I know i can unlock the accounts but the accounts are not locked, user has jus...
Hi All, Just want to see if you can help with this.I have Migrate a Subscriber IM&P server (v10.5) to a different location (Changed Name and IP ), the changes went smoothly.What I have found after the change is that Jabber users logged in to the two ...
There was a post the other day in Reddit about cheap SSL certificates. Have any of you deployed these certs in a CUCM / Expressway cluster? Expressway certs are special in that they need to be both client and server certs at the same time, however th...
If it is Tuesday, it must be VCS to CUCM day! Hello everyone, my name is Paul Depperschmidt. I am Manager of Business Development in the Collaboration Business Unit. A particular specialty in my efforts is helping everyone understand the possibili...
I cannot find Cisco Unified Attendant Console Standard edition as part of the compatibility matrix. Do you know if CUAC standard is supported in HCS? Can I have document to provide my end-user for record. Regards,MM
I'm running a CM 10.5 and we are in the process of moving off 30 or so PRI's spread across the US and consolidate to SIP trunks in my two datacenters. The question I've been posed with is "what is the max concurrent calls within the last x days" Al...
Greetings all,One of our clients wants to block certain numbers from ringing her phone.She has been receiving fake calls from certain numbers (1 or 2) and she doesn't want to get calls from those particular #'s. If calls from that set of numbers come...
Hi EveryoneMy manager wants to upgrade our connection cluster from 10.5.1 to 11.0(1). The question that I have is I went to the Cisco website and it was saying that I needed to request the software through PUT. But I was on the page to download a 5gi...
We have Expressway Setup with Public IP NATed to Expressway Private IP. The issue is that the Company Security Policy does not allow opening ports of huge range from Public to Inside as mentioned below :- TypeDescriptionProtocolIP addressIP portTrans...
Hi all, I have planned to upgrade CUCM from 5.1.3.2104-1 to 10.5.2. I`m doing "bridge" process upgrade and I need the patch software "cisco-ipt-k9-patch-es5.1.3.2104-1.tar.gz.sgn" for to have the same software version as the customer CUCM server...
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