We have UCCX 10.X where everything is working fine in the CDR data , only if the calls are forwarded to cell phone or any other number the entry in the CDR shows unknown Actual scenario We have a Route Point in CUCM 8888 ---------forwardin...
Hi everyone,How far back should I be able to get information from Unity Connection Call Handler Traffic Report? Right now I am only getting results if I limit my search to up to 2 weeks ago, but get "Unable to find any report data based on parameter...
is there a way to tell or a report to show if a call was made via CAD or the phone? when I test making a call from either CAD or the phone and run CDR both calls show the device is the mac of the phone.
Hello everybody! When i try to loggin into CUCM 8.6 with the application user the [Database Communication Error] error message appears. I have the server virtualized on VMWare ESXI.I haven't changed the IP address or DNS name.It's the only CUCM serve...
Hi Team, I am doing upgrade as i mentioned in my subject 9.1.10000 to 9.1.SU4all servers upgraded except one subscriber. I am not geeting any error in upgrade its showing runing from last 10 hours . showing me in installation logs : Finding SNMP conf...
Hi! I have to configure an Auto Attendant, before I can convert the files with audacity, but i want use nero wave editor, I have export files .wav with 8 KHz of frecuency and 8 bits, and mono, I upload the file on CUC but when I dial the Auto Attenda...
I want to know if there is an easier way to clear voicemail boxes of old voicemails. When I say easier I mean I want to select a block of messages say by date and delete en-masse as opposed to going through one by one and deleting them. Is there a ...
All,I have a requirement to migrate endpoints from a 9.5 cluster across to a 10.5 cluster. I understand that I can export the certs from 9.5 into 10.5 via the certificate consolidation process. This will then ensure the phones are not rejected into t...
Hello, I am trying to upgrade the IOS on 2951 router through prime. These are the messages I am getting: SWIM1125: Failed to copy the image to Flash due to the reason - the SNMP set operation failed. Make sure you entered a valid SNMP Write communit...
Hello,We're running CUCM 8.5 and Cisco 7962 phones running SCCP. We have a partition, let's call it Partition1, which contains the directory number 114. We also have a partition, let's call it Parition2, that contains several 4-digit numbers that beg...
Could we configure Unity Connection for missed call notification, once there is a missed call the notification will be send by email to that user ?Regards,Mohammad
I'm struggling to find the MediaSense 11.0 administration documentation. (e.g. Install/Upgrade) I can't seem to find it at www.cisco.com/c/en/us/support/customer-collaboration/mediasense-release-11-0-1/model.html Any pointers? Or shall I just wing i...
