Unified Communications Infrastructure

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Hello All, I'm setting up a new install with CUCM 10.5 and IM and Presence. We need to have persistent chat so I have downloaded and installed PostgreSQL 9.1.16 and have followed the below guide: http://www.cisco.com/c/en/us/support/docs/unified-comm...

I'm trying to backup my Unity via SFTP.It successfully completes the 4 CUC components (CDPAGT, SYSLOGAGT, PLATFORM, VLM) but fails at 45% on the Connection Database.The message I get is: ----> BEGIN Standard Error/opt/cisco/connection/lib/disaster-re...

Hello, I have recently deployed Cisco Prime Collaboration Assurance standard within our Vmware environment with the view to evaluate and deploy into production after installation i try to login through GUI with username globaladmin and password that ...

Dear Team,One of my customer is willing to migrate his old version of CUCM and CUC into Latest version of 10.5, After completion of site inspection , i got the below information 1. Existing version of CUCM 7.1.5 install & configured on MCS server 781...

Hi All,We try to use Prime Collaboration Assurance to monitor CUCM cluster but we do not get any CPU usage or memory Usage from Callmanager. We have correct snmp string , and http user.Errors are in attached. Anyone has any idea? ThanksPaul 

Hi Team,one of the user is not able to access the voice mail message from the cisco desk phone.gets the message to email and can access it but straight from desk phone says "no new messages"our environment:cucm cluster(Sub/Pub) 10.5exchange unified m...

We have the BE6000 system. On UC, voicemails are set to be relayed to the user's email address. We have a Smart Host configured to our Exchange Server 2013. We also have a receive connector set up on Exchange. When a user receives a voicemail, an ema...

Dear Team,One of my customer is willing to migrate his old version of CUCM and CUC into Latest version of 10.5, After completion of site inspection , i got the below information 1. Existing version of CUCM 7.1.5 install & configured on MCS server 781...

Hi team, I am asked to provide the list of cisco ip phones(desk phone)in our domain-connected to the network/working, thats not been used for the past 6 months. how would i generate an report at CUCM ? ThanksErin

Hello All,I have configured Traps to be sent to a remote server where they are captured and written to a log file. For some reason when I try to check the value of something the CallManager had sent in a Trap, CallManager says the OID doesn't exist.....

Hello All, Any ideas if adding ~* to the agent last name could potentially cause issues within the PCCE environment? We have noticed that our WFM team is doing that to agents profiles but do not know if I should be concern. Down below is an example. ...