Unified Communications Infrastructure

We have a customer who has been using Microsoft Exchange in their DC but now are moving to the free version off Office 365 in the cloud,  I have to get unity connection 8.6.2 to send the customer staff to their office 365 voicemail.  From what I have...

We have a BE6K and all the servers are 10.5, we are having issues with certain users do not show any phone presence, a user can lift the handset up and in jabber will still show them as available. while mine will show "on a call" pretty much as soon ...

Dears, Need Help in Migrating and Upgrading CUCM 6.1.2 to BE7K CUCM 9 Current Version is CUCM 6.1.2We have Ordered BE7Kwhat is the procedure for Migrating and Upgrading?

Hi,I have to move about 125 existing users from cucm integration to ldap as described in mac guide for CUC:http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user_mac/guide/7xcucmac105.html#wp1017196in general it works as described but:my te...

Hi all I am trying to install UCCX 8.5/9.X on a lab environment using ESXi 5.5. However the servers are running AMD chipsets, and I did not realise this would be a problem.I have fixed the Call Manager IPVMS service by changing the ,i686 files into ....

Dear Team, I have a customer purchased Cisco CUWL PRO & Enhanced Licenses for 10,000 Users for Unified CM version 8.0 and now he is asking for upgrade to version 10.5. The question is : 1-since he did reinstatement for different type of licenses and ...

Hii would like to integrate cisco unity connection with exchange office 365 for the purpose of using unified Messaging .please fin on attachment file the print screen of the configuration on CUCM 10.5 and also the detected errors.Could you please hel...

Hii have tried to install cups 10.5 for the purpose of using presence and instant Messagingbut i faced a error that prevented me to successfully finished installation on the de same server (Cisco BE6000 UCS C220) the installation of CUCM 10.5 is corr...

Hi Team,We are going to buy a new UCS C22 M3 and we want to install FireSIGHT Services (ASA with FirePower), my question is that in case we buy a new Blade UCS C22 M3, Does it contains default OS System like Windows, Linux or any other OS embebed nat...

Recently upgraded to Unity Connection version: 10.5.1ES78.11901-78 from 9.1.2ES46.12900-46.After upgrading we are experiencing an issue whereby the pub continually fails over to the sub without any obvious reason for the fail over. We've experienced ...