Unified Communications Infrastructure

Hi AllI have an issue with Cisco Unified Attendant Console Standard 10.5 (serverless version) where the Presence Bubble lights are intermittently not working for some users, if you check on a Jabber client they show status but on the Console Director...

Hello, I would like to know where can I find the procedure to upgrade a BE5K version 8.x to BE5K version 9.1.1a, please? I found the migration procedure to complete what I'm trying to acheive (to go to BE6K version 10.5) but I'm missing the first par...

Hi GuysI'm working on deploy UC application as Unified Communication Manager IM and presence at this time , for now we meet a query for how is the jabber register from internet , my lab topo as below  jabber client --- internet ----- (bt company ASA ...

Hi.As far as I know, no relevant changes have been made in the last weeks. Recently, we realized that the TFTP service is not running in our CUCM Publisher. (It is running in the Subscriber) When I try to start the service, it gets stopped after a fe...

Hi AllWhat are the ports need to be opened between Enterprise License Manager standalone server and CUCM/CUC Publisher to communicateI searched the below documents but not able to find the required detailshttp://www.cisco.com/en/US/docs/voice_ip_comm...

1. Can the Call Recording solution of Verint and Qfiniti  be integrated with CUCM8.0?2. Can the Call Recording solution of Verint and Qfiniti  be integrated with Cisco Contact Center Enterprise Solution ?Thanks in AdvanceSumit

I am using my UC320W at home as a voice and data DHCP server.  My business uses MyApps Anywhere as a VPN tunnel between remote users and the internal network.  When I try to connect with MyApps Anywhere when on my home network (i.e. when the UC320W i...

Hi guys, Does anyone have a working example of an AdminConfig.xml with a viewmail deployment? My customer is rolling out a new client to 200 machines and would like to push it via GPO and xml. We can autopopulate the server info correctly and this wo...

When we try and send a message to a 7921/7925 phone.We get this error message in AMCOM "Unable to send message to #MAC# due to no IP address. The device is either off, recently turned on, Unregistered or not within the CUCM"The Amcom message goes thr...

  Cisco,  I'd like to see if proper SRST support for Jabber is coming to CUCM and IM&P, or if the community is going to continue to be limited in this area? In its current iteration, Jabber is only SRST capable if an active connection to IM&P remains...

Hello,i'm trying to configure my cucm 9.1.2 to send CDR record to an prime collaboration 9.5 but the cucm cannot connect to the sftp service on the prime server. Any ideas how to check if the SFTP service is running on prime collaboration.here my con...

Guys, I have Unity conneciton 9.x,   The embed Java greeting player is not working.. I suspect one of these reason :Java version ( too rescent )Too much security on JavaBrowser version issue ... I have try many thing,  lower security, try 3 different...