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Hi Guys, I'm having an interesting issue. Provisioning has synchronized with CUCM adn UC successfully.However, when I created a new Service Area, I'm able to select  "Location/Patition/DevicePool" for CUCM, but couldn't select "Subscriber Template" f...

Hi,I'm running Live Record with CUC 9.1. After dialed the Live Record number (9990) this message is received: The system is currently unable to record. Please try again later". What does the message means? Does CUC is out of space?This feature works ...

currently when a call comes into my call center if an agent is available the call goes directly to the available agent. What is happening is that even if an agent is available the caller hears a 5 second burst of music on hold before the agent answer...

sdwitner1 by Level 1
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