Unified Communications Infrastructure

Hi,I'm planning to upgrade from UPM 8.5 to CPCP 9.5.Is there any direct path to upgrade for this? i.e upgrade to UPM 8.7, then backup, install a fresh 9.5, and restore?I'm asking this because for the upgrade to 9.5, i cannot find the document to upgr...

Hi All,I'm testing with CUPS 8.6.1 with OCS 2007 R2 for IM federation.Done the configuration as per the below link.http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/integration_notes/Federation/Intradomain_Federation/CUPConfig_chapter.ht...

“Top UC Trends For Midsize Businesses”, is a commissioned study conducted by Forrester Consulting on behalf of Cisco to learn about the latest trends and how others are planning for the future. Learn more about:Bring-your-own-device (BYOD) trends tod...

Hello,Can you configure the quotas on Unity Connection 8.6 to send an email to the users who are reaching the set limit. Unity is integrated with exchange 2007.  Thanks

Hello, i'm looking for a way to export all our call handler error greeting "after greeting" actions.  the Call Handler Data Dump tool doesn't seem to include this column in its export.  is there a SQL query I could run that would report this for me? ...

Hi,Can someone help me?I have a Cucilync 9.2.5 client running on my desktop but I can't see the history of calls and also i can't acces to my voice mail by clicking the message icon on my cucilync Client.Can sommeone help me?think,

Hi, One of our customer wants to migrate their 300 essential license to CUWL standard license. But I can't find any option for that. Can anybody advice me how to do it? Thanks Asif

Hello Friends, I am skeptical about the outcomes of doing a JUMP from CUCM versions 7.1.5 on an MCS  server to 9.1 on a virtualized platform. I have a pub and 2 subs and I understand how to go about it. My question is, do I need to purchase Licenses ...

Hello,One of our customers has a CUBAC. When one of the operators drag and drop a call to his phone, the phone is automatically answers by speaker with 0 delay. I changed the autoanswer time to 10 in CUCM but the phone still auto answering the call a...