Unified Communications Infrastructure

I am hoping someone can answer the following for me. In reading the PCD release notes, I see the following under Upgrade Tasks: Upgrade Task - (Upgrade Application Server or Install COP Files)Unified CM Releases Supported: 8.6(1-2), 9.0.(1), 9.1(1), ...

I have a virtualized Unity Connection server running OS 8.6.2.20000-76. I've had it up and running for about 8 months now, and I keep having this problem:After starting the server, the instance runs for a few days/weeks, then the CPU spikes to 100% u...

We currently have an 8.6.2 cluster and debating on upgrading to 9.1.2 or to 10.0. 10 has only been out about 7 months and there seems to be a long list of open bugs with it, although 9.1.2 has bugs as well. I was hoping to get some feedback from peop...

I need to "Enable Mobily" for a new hire and I need to select his phone as the primary device. However, I run into this error: "Update failed. Device is already associated with another End User as Primary device"Is there a way to dissociate the old e...

we have a 9.x Connection pair.we had to do an IP address change on the subscriber server.we now see error in cluster management:  Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster.If we check from Pu...

Hi, I have to upgrade Callmanager 4.3(1) to 4.3(2). The installation ask for the SQL (sa) password but i forgot the password. It look like i can enter any password and he will overwrite any existing password. The documentation say the important it ha...

Hi Iam already finished configuration of cisco unity connection but when someone leave message for me and I tried to listen it , I can not. there are no option to be able to listen my message. Please I need help

I would like to replace iDivert with a softkey that simply silences the ringer but allows the caller to hear ringing until the call rolls to voicemail in the same time frame as if the phone were still ringing. With iDivert, the caller is aware that t...

Hello Guys,We have a router/VG working in MGCP (CUCM 8.6.2) with SRST configured.Everything works fine till it fallback to SRST mode.All the phones get registered and receives calls normally... but when you try to do an external call, it stucks for 1...

Cisco Prime Collaboration provides simplified, end-to-end collaboration management—all in one product:Automated, accelerated provisioning Comprehensive service assurance managementLong-term trending and analytics across our voice and video collaborat...

have anyone configure cucm in High Availability (2 servers) and IM & presence (2 servers) in high availability through DNS SRV in the two sides, please explain me how and how do you configure dns srv on dns and the sip trunk on cucm and presence gate...