Unified Communications Infrastructure

Hello Everybodyactually i want to use CUC on my network for Vocie Mail and IVR systemi just want to know that how can i calculate the licesne which i need to purchase and which part Number, i have 10 fxo port to PSTN and 50 Users who should have VMBe...

HelooWhen i call to the ip phone with DID from external phone it rings both on the desk phone and remote phone but it doesn’t connect when it is picked from the remot phone and it continues ringing on the desk phone. While it works for calls that are...

I want to know how to block calls based on ANI for individual user in CUCM?  Lets say if the individual wants to block calls from certain number.Malicious call id - softkey will not work for our purpose.calls come to cucm via mgcp gateway.  cucm 9.xt...

We have been told by a Cisco trainer that adding number of calls in queue to CAD should be possible.  However, he said it is necessary to first retrieve the data from the database.Our wallboard outputs combined statistical data to a straight text fil...

Hey all,I am preparing to upgrade a 6.1 CUCM cluster & CER 2.1 cluster to UCS and moving to UCS C240's.  I plan on following the Jump upgrade procedure for CUCM.  However, I am not sure how the CER will fit into this plan.  The docuementation states ...

What are the licensing requirments for jabber guest.I understand that it needs its own server and all with Expressway Edge and Core in place. However, it there a specfic licensing required for Jabber guest

I'm using CUCM 8.0.2 and Unity Connection 7.1.3.  Whenever I call the voicemail pilot it answers fine and asks me to enter my PIN.  When I enter my PIN nothing else happens and after a few seconds I get a Temp Fail message on my phone.  I also see th...

Hi team,I need to know while creating the corporate directory on CUCM is that possible to give preference to any particular entry for that user to be selected by default on the endpoint.Like If I have one extension and Directory URI configured for th...

                   MeetingPlace 6.1:  Meeting id 2222 was held today (1/9/2014)3 and was set to record.  Seems the meeting did not record.  Please help to determine why the meeting did not record.  The infocap file is attached.  Thank you.

Hello,I have a customer with CUCM 7.1(5) who has purchased CUEAC 9.1.1.10 and wants to run it on Windows Server 2008 R2 (64 bit).According to the data sheet this should be supported but when I go through the CUEAC server installation process it tries...

is any one have configured dial vie office fiture on cucm and a cell phon. i am doing this for the first time and any one who worked on this pls help me on how to cofigure on CUCM and the client side.with regurdes Addisu

The publisher needs to be rebuilt due to failed drives.  There are 2 subscriber servers but only the publisher was setup for backup.After looking at the backup files, seems like backup had stopped working 2 months ago.If I rebuild the publisher and r...