Unified Communications Infrastructure

Hi ,We need to discover  IP phones [3905, 6900 and 9951] in Prime Assurance 9.0.How do we do that? Is it that we need to manually discover or that can be automated ?After the licenses have been uploaded successfully, we get High End Multi Codec /High...

Hi,I have configured Video Conference Bridge(IPVC-35xx) and call manager shows registration as "unknown" and ip address as "unknown".Even in Video MCU status to call manager is shown in red colour. Please let me know how to rectify this.Best Regards,...

The following issue in question occurs after-hours.  I cannot test normal hours at the moment, but I assume the schedule is not the issue.  I'm hoping someone can explain why the following may occur.Background:We have a UC System Call Handler configu...

Hi All,has anyone idea if it is possible to regenerate a licence for the product not under the support anymore?if it is possible what else I need for it?product: Cisco Unified MeetingPlace Express - System Version: 2.0.3.35 thanks

Hi,In a new deployment, we need VMIVR-IVR-SESS licenses.When the trial version of this license ended, ivr was unable to worked and answered calls.After that i have installed this demo license again and the problem solved but i dont know why we need t...

Hi,We have CUCM 9.1.2 and QM 8.5, our calls were recodring fine, but all of sudden stopped recording now. In the recordserver0007.dbg it is showing that RecordServer::RecordingUser::onCTICallEvent: No SIP invite for device(SEP002414B3538B), voice did...

I am trying to carve out some bandwidth for intra-cluster communication for a Connection Subscriber at a remote location.  I have issued the command "utils cuc networking dscp on" at the CLI but do not see any DSCP 18 marked packets from Connection a...

One of our call center user log off from the cisco agent desktop application,he doesn't see the reason codes nor  the logout codes. Please help me how to fix this.  We are using Cisco Application Administration - 7.0(1)SR05_Build504 and CUCM version ...

Clearly this device is designed for CUMBE3k.  Any support for regular callmanager?

Dear all,I already got 3 of our customers complaining about the same thing on CUPS 8.6/9.1: there is no Bulk option to delete contacts. You can remove a user from CUPS licensing, but what about the contacts list? How do we get rid of a contact from t...