Unified Communications Infrastructure

Software Defined Networking (SDN) live technical Seminar, December 5th at 11amPT

Software Defined Networking (SDN) live technical seminars presented by Cisco Learning Network. Learn more about the skills required for tomorrow’s networking jobs. Join our Subject Matter Experts, Arvind Chari & Erum Frahim present Rethinking Your Ne...

Unity Connection Locale for 8.6(2a)SU3

HiDoes someone knows when the new Locales (besides JP) are coming out?Thanks in advance

Attendant console 1.4

Hello,is it possible to connect to Cisco Unified Enterprise Attendant console server 9.1 from AC Client 1.4 ?AC client 9.1.1 not such cute from customer point of view.Thanks in advance,with best regards

Cisco Unity Connection Conversation Manager service stopped

The Cisco Unity "Connection Conversation Manager" service getting stopped automatically. Sometimes we restart the Unity Connection server and sometimes we start the service manually. It works fine for few days and after that the same problem reoccurs...

Best approach to migrating with standalone messaging

Customer has “Basic Messaging” that have already been migrated to Unity 9.x/ELM along with 3528 DLUs in CUCM 8.6. What is the best approach to migrating these given they already have standalone messaging licensees?Is there a guide that can help to as...

Resolved! Migrating from UCS C210 - M2 to C220 - M3........

We have multiple nodes (CUCM 8.6, CUPS 8.6, UCCX 8…….) on our UCS boxes (C210 – M2) . I was wanting to know what the procedure would be for moving them to a different host that is also running ESXI How would I go about doing this? Is there any kind o...

Resolved! Call Manager: how to search in pick-up group

Hi, new to the forum!I was wondering if anyone could help me with a problem in Cisco Call Manger.Is it possible to search for the list of extensions associated in a pick-up group.At the moment the only way i know how to do this is to go to the actual...

Resolved! Unity Connection 2.1.2 to 9.1

Hello all, We are planning to upgrade our Unity Connection 2.1.2.1000-380 from MCS to UCS 9.1.Current MCS Server is MCS-7815-I3 I need to know the path that should i follow to upgrade. Can i install the same Unity Connection version 2.1.2.1000-380 to...

Updating Cisco Unified CM Administration

We are currently running version 7.1.5.32900-2 and are starting to experience some issues with Informacast with AXL and receiving a java runtime error. Since I am new to this area of expertise, I am finding myself at a loss as to what version I shou...

configuring Emergency Responder

Hi all. I am about to be setting up emergency responder and I have no real idea on how to do this. Ive looked at some of the documents out there, but there doesnt seem to be any good documentation out there explaining how to really install from scr...

Migrating CUPC 8.5 to IMP 9.1.1

Hello All,I'm planning to migrate my existing CUPS cluster from version 8.5.1.10000-35 to version version 9.1.1.With CUPS 8.5 I used to configure profiles (VoiceMail, Conferencing, CTI GW and LDAP) under CUPS.Now with CUCM 9.1.2 I'll need to confi...

Resolved! How to retrieve PAKs from Voice servers

Hello, we need to retrieve all the PAKs for the licenses associated to a couple MCS servers. Those are voice servers. We need that info in order to add a UCSS to the applications for a migration.If there is a way to get that information via the CUCM ...

Resolved! Lync Enterprise Voice Outbound CSS / Route Pattern

I'm trying to figure out how CUCM determines how to route calls when they are coming from Microsoft Lync via a SIP trunk. I would like to be able to direct certain people to a certain circuit on our voice gateway in order to take advantage of config...

CHAT between jabber and other chats software. For example "hangouts"

Good morning ,someone has integrated presence with other chats software?I've server IM presence version 9.1 and also Unified Communication version 9.1. Can you help me for configure this ?thanks a lot .Roberto

Cisco Unified CM Administration is not working in RDP sessions .

Dear all., Cisco unified cm administration we are working in sandbox labs connected through vpn of Cisco. But we are not able to access through remote desktop sessions. is it any possible to access through remote desktp sessions..?

Unified Communications Infrastructure

Forum Posts

Software Defined Networking (SDN) live technical Seminar, December 5th at 11amPT

Unity Connection Locale for 8.6(2a)SU3

Attendant console 1.4

Cisco Unity Connection Conversation Manager service stopped

Best approach to migrating with standalone messaging

Resolved! Migrating from UCS C210 - M2 to C220 - M3........

Resolved! Call Manager: how to search in pick-up group

Resolved! Unity Connection 2.1.2 to 9.1

Updating Cisco Unified CM Administration

configuring Emergency Responder

Migrating CUPC 8.5 to IMP 9.1.1

Resolved! How to retrieve PAKs from Voice servers

Resolved! Lync Enterprise Voice Outbound CSS / Route Pattern

CHAT between jabber and other chats software. For example "hangouts"

Cisco Unified CM Administration is not working in RDP sessions .

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Announcing Resources That Guide You to Success

Can CUCM be used to route calls between different sites?

Cisco attendant console 14.0.2 unable to answer incoming external call

PCCE Finesse 12.6.2

VMware License for BE7M-M5-K9 Servers

Which Unity Connection Trace Do I Need?

I want add a comment to a voice-port or dial-peer

Cisco C8200 & C8300 Calls Per Second

CUCM 11.5 Overprovisioned

Referred-by vs Diversion header

Deployment between CUCM 12.5(1)SU8a and IM&P 12.5(1)SU8.