Unified Communications Infrastructure

Hi,One of the my clients are the store is continually receiving ghost calls from some organisation. They see the Caller ID as Unknown. tried using the debug vpm singal and no caller ID number.Case 1 : caller id failedApr 22 22:08:40.810: htsp_process...

Dears  I have successfully add the CUCM to ELM but when pressing the sync button it gave me ( successfully - Application Error ) , from the CUCM , no successful sync is appear !! kindly advise .                  

How do I check the mailbox size per user? And can it be adjusted? Also how do I check the total size of MailBox that all user use?This is for BE6000 with 160gb of storage

Hello,Is it possible to block the garbage collector process run at 3:15 am ?Thanks

Recent TAC case regarding Cisco Unity Express 8.6.6 running on SRE-710 and 2951 Router. IOS Version 15.3-2TCould not ping across from SM1/0 to network and network could not communicate to SM1/0. Resolution:Downgrade IOS to 15.2-3.T3 - I could ping fr...

When I try to add a device in CM 7.1.2  I get the following error: Add failed. [4910] Request unsuccessful to license managerAny ideas on how to resolve this? Thanks.

Hi There,I have 2 tenant using the same Cisco Unity server. Each tenant have their own SMTP Domain (tenant1@medical.com and tenant2@research.com , where tenant(x) is the user's alias). Currently Unity's SMTP domain is @medical.com(I can't find a way ...

I'm looking for a complete TCP/UDP list for CER 8.6.1. When searching Cisco's site via google, I find this link: http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_6/english/administration/guide/e911portusage.htmlThis shows the port numbers, sure, b...

Caller id is not showing up on 911 calls.  Using Dialed Number Analyser I can see the calling Party Number fine through the route pattern.  Then in the Route List it comes up empty.  Nothing in the config of the Route List is restricting or manipulat...