Hi,I want to upgrade CUCM from 6.1 to 8.6, can anybody tell me what is the partnumber I can use to order? Now I can see only P/N of upgrading to version 9.x of the promotion.Thank you
Hi All,I have a question about this SKU: R-VMW-UC-FND5-K9Description: Cisco UC Virt. Foundation 5.0 (2-Socket, 32GB vRAM)When i have to use it?Regards!!Rolando
We have two IM & Presence Server and will be using Jabber clients. I would like to knwo about the SRV records configuration for this setup. in the jabber deployment guide its mentioned as follows. cuplogin._tcp.company.com
Server: dns_server.company....
Hello all, I have been given the task to upgrade our cisco meeting place sever version 8.0.1.3 on both the app server and web sever.We have a valid UCSS and I would like to go to version 8.5 Is this something I can order via PUT or can I download one...
We are running CUCM 8.6.2 in a virtualized environment.Is it possible to create a list of ip endpoints ( read iIP phones) and their status? Looking for a CSV file that can be reviewed and action taken on unknown and or unregistered devices. It's fine...
Dear All; Good day The inbound calls to our call center is drop after putting it on hold or transfer the call to another agent. The MOH file is playing till 21 sec only then call drop . the agent cant resume the call again. The MOH file is runn...
Hello Community,I want to buy one BE6000 and additional VCS Expressway vmware application. Then I'm going to deploy VCS Control vmware application and VCS Expressway vmware application on this BE6000. Also I plan to place this BE6000 in the DMZ.Pleas...
CUCM v 8.6.2Phones are CP-6921We will have an employee that will have an office at two different remote locations and be bouncing between the two on an irregular basis. We won't need to reach her on her cell. We'd like to have one extension to reach ...
Hi All,While clicking on the Global Directory we are getting "XML Error [4]: Parse error " on the Cisco IP phone display,Global directory is pointed to the external server located in Same location .The issue started one week back . I have attached th...
Hi All,We are getting the below error while installing the new Subscriber on the Cluster .Every time near the "Installing Database Components "getting the following error .We have done media test in initial stage of installion and Successful .Regard...
I've installed CUAC 9.0 Premium Edition (standalone). Connection test to CUCM 9.1 is successful. I've created a Queue Device Group with CTI Gateway Devices, Service Devices and Park Devices. As soon as I sync with CUCM, it displays the following mess...
Hey Cisco, this is an open letter to you.With today's announcment that with the release of the new Xbox tens of millions of home users are about to get what is effectively a Lync client in their living rooms, I wondered what your opinions and strateg...
Hi,We need to maximize the 24 ports of Unity Connection in BE6000. Currently, we can only configure up to 8 ports.I found that this is a bug in Unity Connection. Just want to verify if this is true also if the below link will solve the problem:http:/...
Hi All,I have configured CVP courtesy callback. Call is coming to callback number and call connected with agent .I have configured EWT for only one skill group. Now I need to calculate proper EWT for multiple skillgroups.To calculate EWT for ACTV ski...
I was looking at the Cisco Prime Unifed Operations Manager which has multi-tenancy which is an attractive feature for MSPs. Where does Collaboration stand on this?
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