Unified Communications Infrastructure

Team,after migrating from exchange to office 365 speechview is broken,configured speechview using below link but still can't register (not Working)do we need MX record for Naunce to Office 365 communicationdo we need a third party for nuance to offic...

RTMT no longer ships with Java. I'm trying to install RTMT on a Windows server 2k19 with a couple of different JRE 1.8s installed and the RTMT installer is just hanging after accepting the license. Any thoughts?

Hi I would like to change the voice mail message that when the all users don't pick up the call for users from default one to my recording

I have a route point with a DN associated with a four digit inbound DID.   It exists to always forward the call to Unity.    When it hits Unity the caller hears "Sorry but <call handler description field is read> is not available"  then it plays the ...

Environment  CUCM 11.5 Publisher + 4 Subscribers.  Publisher  hosted in client VM host. After a power shutdown and starting,   publisher GUI doesnt load up.  - troubleshooting i.e.  Cisco Tomcat restart has been carried out - TAC connected and check ...

I have an unused CTI-CMS-1000-M5-K9 can I use it for UC applications like Call Manager, Unity Connection, Emergency Responder, Contact Center Express?Thanks

Is there any way to have an attendant console software to be used with Cisco call manger express on ISR 4351 router ?

Hi, I am having some confusion as to what the minimum supported versions are for Jabber in VDI.The versions we are running are;CUCM: 11.0.1Expressway: 8.7.1Citrix: 6.5I believe that for JVDI to run, the Expressway should have 8.11.4 at a minimum.Can ...

Hi all, I have a cluster of CUCM 10.5.1 and I have installed CUACA v10.5.2 but in Service Management \ Cisco Unified Attendant Server I have :Status: Initializing - Server is initializingService never become "Active" so I have not all CUACA menu to c...