Unified Communications Infrastructure

In a customer installation, the MGCP voice gateway is connected to the PSTN via an E1 voice circuit.Lately, without any reboot, it loses the clocking setting.The E1 controller setting changes from "clock source line primary" to "clock source line ".T...

Hello All,  I have 11 VC devices(SX 20, DX80 etc) from which when i am joining the Teams cal, call is getting connected but the video and audio of both side get blocked. I have checked with the Firewall team, they said all good from there end. We hav...

i want to write a script to auto restart CDR Agent but i can't find the command, CUCM has this command ?

Hello, Can anyone please help with a command to transfer packet captures from a cube in a router to FTP server?Also how long do the capture remain in the cube?

Hello all,I have a problem with a cisco isr 4k.000109: Mar 10 2022 23:46:54.098 URU: %VOICE_IEC-3-GW: CCAPI: Internal Error (Resource busy): IEC=1.1.181.1.25.114 on callID 80 GUID=5833531EA01C11EC8065D4898AAC8A8Bsh clThe trunk is down and when I try ...

HiIs there a way I can load the latest ce9.15.25 software while retaining ce9.13.2 as active(in use) in CUCM 12.5. Plan is gratually upgrading the ce9.13.2 based endpoints to ce9.15.25 using CUCM config load. Seems we have 2 versions of IX9.1.3 & IX9...

Hii have a customer who is "scared" if the Jabber Chat History is stored anywhere else then on the local PC.Is there any documentation where the beaviour of Jabber Client and where which information ist stored is descripted? I had a look in plenty of...

Emergency Responder 12.0.  CUCM 12.5.There is an email alert that is being sent out for all 911 calls, however the email is not listed in the onsite alerts and 3 of the onsite alerts do not have an email listed.  What else or where could the email al...

Hi,Trying to upgrade the Unity Connection from 10.5.2 to 12.5. Before that, tried installing ciscocm.cuc_upgrade_12_0_v1.2.k3.cop.sgn, Error:Copstart script of ciscocm.cuc_upgrade_12_0_v1.2.k3.cop failed Please suggest.

So, we already had unity setup with Office 365 and it has been working for a while.Config we use:https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/118828-config-cuc-00.html On 2/24 for some reason it stopped working. ...