Unified Communications Infrastructure

Running Callmanager 3.3 and Unity 4.When an external call comes in the greeting is played. When an extension number is entered to be transfered to the anouncement is played "please wait and I will transfer you".However the call imediatly goes to the...

If a site undergoes a major AD restructure, for example, the company name changes and therefore the child domain that UM Unity sits in changes, will I just need to join the Unity box to the new domain & run the permissions wizard, re-associate the se...

I have been asked by a customer what capabilities Unit and/or CallManager have for integration with Microsoft MSN Instant Mesenger.I have been doing some searches on CCO to answer this question but have not found anything. Does anyone have an answer ...

Hi,I am looking for information on whether it is possible to network between two Unity environments:One environment is a Cisco Unity 4.04 VMO server integrated with Exchange 2000.The other is a Cisco Unity 4.04 UM server integrated with a Lotus Notes...

Is there any way within the CUE script editor to record a prompt, similar to the functionality of promptmgmt.aef script.

Hi, Got UNITY 4.0.1Permitting Blank Password on the systems. When a DN Dial UNITY, System still prompt for the password, even if it's empty.Cannot you skip by pressing # because, it use caller input rules. Anyone have a guess. Goal is to get a auto l...

I have noticed that, starting with 4.0(4), the call handler greetings and system promts seem to play TOO FAST. When we used to get the "Please wait while I transfer your call", now I think all we hear is "ait while I transfer your call." This has b...

Hi,Anyone have idea why were getting several of these informational event log entries?? A dozen or so happen every hour. Is this normal?The details of event log are AvODBC.. opened new diag log file then a pathname and filename.

Hi, I was installed Cisco Unity 4.0(4) with Exchange 2000 and all works fine, but when I try to view Message Activity Report and Failed Login Report, the message "Report Failed" appears in the Monitor Status Reports Queue. When I run the Subscribers ...

Hello.This question is about implementation of t.37 store and forward fax. Both fax2email and email2fax are working now, but in the off-ramp faxing I'd like to incert a voice greeting before transmitting fax (in case, there's a voice answer on the ot...

Hi,Wondering what I should do to eliminate this warning message in Event log :Source : LicenseServiceEventID : 213Description : Replication of license information failed because the License Logging Service on server \\ABC could not be contacted.Unity...

Guys,I'll start a test with Unity integrating with RightFax 9. Anyone have some documentation about it??Tkx a lot

Does anyone know of a product that I can do DID fax to a user inbox in outlook?