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Cisco Employee

Best approach to migrating with standalone messaging

Customer has “Basic Messaging” that have already been migrated to Unity 9.x/ELM along with 3528 DLUs in CUCM 8.6. What is the best approach to migrating these given they already have standalone messaging licensees?

Is there a guide that can help to assist me with this?

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Re: Best approach to migrating with standalone messaging

You would convert the DLUs to UCL licenses in ELM based on the User Count Tool and your first-hand knowledge of the account. There is an uplift SKUnavailable for customers wishing to convert UCL (CUCM+APPS) to UWL if they want to go that route.

Sent from Cisco Technical Support iPad App

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