07-20-2006 11:47 AM - edited 03-18-2019 06:09 PM
Hi,
Does anyone have experience implementing call screening with CCM 4.1.3 and Unity 4.2. When a caller cals in, we want them to be prompted for their name, and then their name to be played back to the receiving party before they decide to accept the call.
Maybe a 3rd party product provides that?
07-20-2006 12:16 PM
Have you read through Unity's Call Transfer and Screening Options in the User's Guide?
I'm pretty sure this covers what you are trying to do.
-Eric
07-20-2006 02:12 PM
Eric,
Thanks very much. This should do.
Pavel
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