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Call screening with CCM 4.1.3, Unity 4.2

pbogomolnyi
Level 1
Level 1

Hi,

Does anyone have experience implementing call screening with CCM 4.1.3 and Unity 4.2. When a caller cals in, we want them to be prompted for their name, and then their name to be played back to the receiving party before they decide to accept the call.

Maybe a 3rd party product provides that?

2 Replies 2

eschulz
Cisco Employee
Cisco Employee

Have you read through Unity's Call Transfer and Screening Options in the User's Guide?

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_user_guide_chapter09186a008064759f.html

I'm pretty sure this covers what you are trying to do.

-Eric

Eric,

Thanks very much. This should do.

Pavel