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dwaters
Beginner

CallConnector public contacts not available

Hi All,

I have a query regarding Cisco Call Connector version: 2.01.012, file version: 1.1.56.12203. My request is in relation to Outlook and its contact management.

Personal contacts are detected and used perfectly, however we have a public contacts group located under “other contacts” this contains 4 thousand contacts used by our employees and regularly updated by multiple different users. Is there any way for CallConnector to see these contacts?

I’ve checked all the menus many times without any luck. Is this something which can be synced with CallConnector without the drastic and messy task of merging the public file with my own?

Thank you in all in advanced, Daniel.

1 REPLY 1
dwaters
Beginner

I spoke to TAC about this. It looks like its not possible in the current release.

There is a method to import the public contacts into your private directory however as this contains 4k + entries its not really a feasible option.

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