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Beginner

CallManager 4.3 Call Records

Hi All,

Recetly I have implemented call manager 8.5 for one of my clients. Ealier they had 4.3 call manager which they completely scraped and went with a complete new implementation. After pulling the old MCS servers out I got a request from the On Site Support if he could get a backup of the Call Records which the old call manager have just for future reference.

Inside the Call Manager I found BARS (Backup and Restore System), I installed this and took a complete backup. The backup was a zip file, inside after digging thought the folders, I found a file CDR.DMP. I am i looking at the correct file? Or should i do something else for the call records.

Anyone with the knowledge with call manager 4.3 and Call records please assist me with this.

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