Some users are hoping to be able to embed a code similar to the old days of now-defunct "click to call" where you can control which device to dial out from without having the burden of always being logged in to Jabber.
I know this goes against convention but it's what the client wants: having the ability to control their phone to dial using software for:
1) dialing out when a DN is registered to multiple devices
2) being able to choose which device (like the current Extend & Connect allows you to)
3) not having to be registered to Jabber at that moment.
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Greetings, Wanted to share a few lessons learned while migrating from a distributed to centralized IMP deployment. Our current setup included many CUCM/IMP distributed clusters with centralized Expressway server for MRA login. We did not wish to perf...
Parsec's Cisco UCCE/PCCE CC Connector application for CRM works as a bridge between the CRM and Cisco UCCE/PCCE CC solution.The CRM can be any cloud based CRM like Salesforce (SFDC), ServiceNow ,MS Dynamics or a 3rd party CRM.The CRM user/Agent will have ...
It’s a feature which allows CUCM to determine whether the phone is in its home location or a roaming station.By enabling this feature users can roam from one site to another site and acquire the site-specific settings such as Codecs, MRGL, Call rout...