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Can't import CTI Ports in CUE 3.1

Hi Everyone,

I have recently migrated CallManager 4.1 to CUCM 7.1. Everything is working fine but CUE is not able to integrate with CUCM 7.1

I have provided the new credentials for Admin User and JTAPI user in CUE 3.1 and also made a new application user in CUCM 7.1.

When I verify CallManager Admin User in CUE web interface it shows Admin login successful, JTAPI login successful.

But when I try to search and import CTI Ports from CallManager, it shows me the error IOException: No such attribute.

Can anyone please help me with this issue?

Thanks,

Amit.   

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Can't import CTI Ports in CUE 3.1

Hi

See this compatibility chart:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm#CUCM

To run CM7.1, you need to be running 3.2.1 of CUE as a minimum.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

2 REPLIES 2

Re: Can't import CTI Ports in CUE 3.1

Hi

See this compatibility chart:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm#CUCM

To run CM7.1, you need to be running 3.2.1 of CUE as a minimum.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

Enthusiast

Re: Can't import CTI Ports in CUE 3.1

Hi aaronharrison,

Thanks alot for your reply. I will upgrade the CUE to version 3.2.1.

Thanks again..

Amit.

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