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Can we use IP COmmunicator or Softphones in SRST mode during a WAN link failure scenario

Maximus2
Level 1
Level 1

Can we use IP Communicator or Softphones in SRST mode during a WAN link failure scenario? or is IP Communicator not supported to register to CME in such cases?

1 Accepted Solution

Accepted Solutions

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Yes, you can use IP Communicator in SRST mode during WAN failure. As per latest compatibility guide for SRST/E-SRST, IP Communicator is supported. Please see below URL:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/requirements/guide/srs141spc.html 

 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

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3 Replies 3

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Yes, you can use IP Communicator in SRST mode during WAN failure. As per latest compatibility guide for SRST/E-SRST, IP Communicator is supported. Please see below URL:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/requirements/guide/srs141spc.html 

 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

Thanks for the reply!!  So basically my remote users working from home using a Softphone can still be functional by having the softphone register to a CME when it looses connectivity to the Primary CUCM..correct??

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Yes, as long as you have correct CME configuration and SRST reference IP for IP Communicator. 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

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