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Maximus2
Beginner

Can we use IP COmmunicator or Softphones in SRST mode during a WAN link failure scenario

Can we use IP Communicator or Softphones in SRST mode during a WAN link failure scenario? or is IP Communicator not supported to register to CME in such cases?

1 ACCEPTED SOLUTION

Accepted Solutions
Vaijanath Sonvane
VIP Advocate

Yes, you can use IP Communicator in SRST mode during WAN failure. As per latest compatibility guide for SRST/E-SRST, IP Communicator is supported. Please see below URL:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/requirements/guide/srs141spc.html 

 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

View solution in original post

3 REPLIES 3
Vaijanath Sonvane
VIP Advocate

Yes, you can use IP Communicator in SRST mode during WAN failure. As per latest compatibility guide for SRST/E-SRST, IP Communicator is supported. Please see below URL:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/requirements/guide/srs141spc.html 

 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

View solution in original post

Thanks for the reply!!  So basically my remote users working from home using a Softphone can still be functional by having the softphone register to a CME when it looses connectivity to the Primary CUCM..correct??

Vaijanath Sonvane
VIP Advocate

Yes, as long as you have correct CME configuration and SRST reference IP for IP Communicator. 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.
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