Unable to fetch CDR reports from CUCM serviceability > Error : 10021
Last latest records shows available until Jan 17. Verified Processed/preserved records from CLI output. Folders are available till Jan month, but latest CDR/CMR records folders are seen in TMP folder.
file list activelog /cm/cdr_repository/TMP
The CDR services in all cluster nodes are running, no exceptions were found. Any suggestions or a service restart would help to address the missing data.
I'm also seeing below disconnection error for CDR repository logs:
2019-05-06 09:19:17,073 INFO [ConnectionPoolCleaner] dbl.ConnectionPool (ConnectionPool.java:164) - Auditing connections for pool entry <dbcdrrep,jdbcurl> 2019-05-06 09:19:17,073 INFO [ConnectionPoolCleaner] dbl.ConnectionPool$ConnectionPoolEntry (ConnectionPool.java:573) - There are no available connections in <com.cisco.ccm.dbl.ConnectionPool$ConnectionPoolEntry@13c6f94> 2019-05-06 09:19:17,073 INFO [ConnectionPoolCleaner] dbl.ConnectionPool$ConnectionPoolEntry (ConnectionPool.java:580) - There are no used connections in <com.cisco.ccm.dbl.ConnectionPool$ConnectionPoolEntry@13c6f94> 2019-05-06 09:19:21,263 WARN [Thread-2] dbl.MonitorPublisher (MonitorPublisher.java:132) - Error while doing ping.
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