Change Dispaly name for outgoings call manager 8.5

[7tclark]

How can I change the display name  for outbound calls using MGCP using call manager 8.5 phone use sccp.

[Jaime Valencia · Accepted solution]

The name you send is related to the DN making the call, if you mean you want all calls with a certain name, that's not possible, unless you configure it on every single DN.

There's not a one stop config to do this, assuming that's what you want.

HTH

java

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[7tclark]

EX: 

When we call outside the office our caller ID displays as: "

Xray GRP HG" on people's phones.

Can we get this changed to simply "Xray"?

[7tclark]

Is the example  I provided possible  ?

[Jaime Valencia · Accepted solution]

Go to one of the DNs you know shows that CNAM, and it should be configured there, just change it as you need.

If it's not, there's the possibility your telco is doing that for you, and then you'll need to ask them to change it.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[7tclark]

I did a search and did not find that name on any descriptions and I will contact the ISP.

Thank you for your help.

[paolo bevilacqua]

You can check the website mentioned in my profile for a solution to outbound calling name in Canada.

To my knowledge, telco will not set it for you.