we recenlty integrated our AD to call manager, however a we left he Phone number attribute to telephone. this has messed our corporate directory.
we need to change the phone number attribute to IPphone now and perform a sync, we are unsure what affect will this have on the end user part. we are worried that users might get deleted off call manager?
can a cisco genius please share some knowledge on this.
call manager 12.5
Users would not be deleted from cucm. The guid or id for the user record would not change in cucms database
what if an AD account does not hold any value in IP-phone section. Will the end user remain in CUCM?