02-16-2012 03:36 AM - edited 03-19-2019 04:25 AM
Good Morning Everybody,
I'm installing a new CME router with CUE.
But, the ISM-SRE-300-K9 is empty, I don't if it's normal.
I try to install two different packages :
Version 8.5.1
cue-installer.sme.8.5.1
cue-vm-full-k9.sme.8.5.1.prt1
cue-vm-installer-k9.sme.8.5.1.prt1
cue-vm-k9.sme.8.5.1.key
cue-vm-k9.sme.8.5.1.pkg
cue-vm-k9.sme.8.5.1.pkg.install.sre
cue-vm-k9.sme.8.5.1.pkg.install.sre.header
cue-vm-langpack.sme.8.5.1.pkg
Version 8.6.1
cue-installer.SPA.sme.8.6.1
cue-vm-full-k9.SPA.sme.8.6.1.prt1
cue-vm-installer-k9.SPA.sme.8.6.1.prt1
cue-vm-k9.SPA.sme.8.6.1.key
cue-vm-k9.SPA.sme.8.6.1.pkg
cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre
cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre.header
cue-vm-langpack.sme.8.6.1.pkg
Without success...
I try with two differents FTP server (Linux and Windows), connection and session seems ok with Wireshark, but, module go to loop, without installation success.
Different try :
Version 8.5.1
==========
Router#$0 status
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 67
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
Module resource information:
CPU Frequency: 1068 MHz
Memory Size: 493 MB
Disk 0 Size: 4110 MB
Install of ftp://*****:*****@10.10.80.68/Downloads/cue-vm-k9.sme.8.5.1.pkg in progress
Install status : Waiting for file request
Local Partition Info - (0 apps)
=====================
Retrieving partition information
Router#
Feb 16 06:04:22.583: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:29:03.839: %SYS-5-CONFIG_I: Configured from console by vty0 (10.10.80.68)
Feb 16 06:29:19.915: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:30:01.283: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:30:21.711: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:30:42.143: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:31:02.571: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:31:22.995: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 06:31:22.999: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:31:43.419: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:32:03.843: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:32:45.275: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:33:05.699: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:33:26.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:33:46.543: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:34:06.979: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 06:34:06.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:34:27.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:34:47.831: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:35:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:35:49.687: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:36:10.119: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:36:30.563: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:36:50.983: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 06:36:50.987: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:37:11.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:37:31.887: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:38:13.399: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:38:33.815: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Feb 16 06:38:54.243: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestConnection closed by foreign host.
Version 8.6.1
==========
Router#$@10.10.80.68/Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg
Proceed with installation? [no]: yes
Feb 16 07:16:21.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Loading Downloads/cue-vm-k9.SPA.sme.8.6.1.pkg.install.sre !
[OK - 38648/4096 bytes]
No local store partition
Following languages are available for installation.
# SKU Language Code Language Name
------------------------------------------------------------
1 ARA ar_SA CUE Voicemail Arabic
2 DAN da_DK CUE Voicemail Danish
3 DEU de_DE CUE Voicemail German
4 ENG en_GB CUE Voicemail UK English
5 ENU en_US CUE Voicemail US English
6 ESO es_CO CUE Voicemail Latin American Spanish
7 ESP es_ES CUE Voicemail European Spanish
8 ESM es_MX CUE Voicemail Mexican Spanish
9 FRC fr_CA CUE Voicemail Canadian French
10 FRA fr_FR CUE Voicemail European French
11 HUN hu_HU CUE Voicemail Hungarian
12 ITA it_IT CUE Voicemail Italian
13 HBR iw_IL CUE Voicemail Hebrew
14 JPN ja_JP CUE Voicemail Japanese
15 KOR ko_KR CUE Voicemail Korean
16 NLD nl_NL CUE Voicemail Dutch
17 NOR no_NO CUE Voicemail Norwegian
18 PTB pt_BR CUE Voicemail Brazilian Portuguese
19 PTG pt_PT CUE Voicemail Portuguese
20 RUS ru_RU CUE Voicemail Russian
21 SVE sv_SE CUE Voicemail Swedish
22 TUR tr_TR CUE Voicemail Turkish
23 CHS zh_CN CUE Voicemail Simplified Chinese (PRC)
24 ZHH zh_HK CUE Voicemail Hong Kong Chinese
25 CHT zh_TW CUE Voicemail Traditional Chinese (Taiwan)
You can install upto 5 language(s) on this platform.
Please select the language(s) you want to install by entering the language number(s)
Languages can be entered as comma separated or space separated list
Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'
Enter languages:4
Following languages will be installed on the system:
CUE Voicemail UK English
Do you want to continue with the selected options?(y/n):y
Router#
Feb 16 07:16:50.579: %SM_INSTALL-6-INST_RESET: ISM0/0 is reset for software installation.
Feb 16 07:17:11.235: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 07:17:11.239: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
===========================
on the service-module ism0/0 session
===========================
Initializing memory. Please wait...
Memory initialization OK. Continue...
Feb 16 07:25:08.683: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
DDR Memory 0512 MB detected
Genuine Intel(R) processor 1.06GHz
BIOS ISM 2.6, BIOS Build date: 10/16/2009
System now booting...
Authenticating boot loader....
Primary Boot Loader Authenticated - booting....
Please enter '***' to change boot configuration:
Detect and Initialze network device
Backup current platform configurations....
SRE step 1 - SM registration...
SRE step 2 - SM requests key file info...
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:25:29.259: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP Registration Request
Feb 16 07:25:29.263: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Time-out from RBIP response wait loop
SRE step 3 - SM stores registration info...
Updating flash with bootloader configuration.
Please wait .............. done.
SRE step 4 - SM downloads key-file...
-
!!! Opcode Error - Get a wrong RBIP frame !!!
Writing keyfile to flash Size 891
writing complete.
SRE step 5 - SM requests installer info...
Feb 16 07:25:49.791: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
SRE step 6 - SM stores installer info...
Updating flash with bootloader configuration.
Please wait .............. done.
SRE step 7 - SM now downloads installer
|
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:26:10.343: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Requestdone.
SRE step 8 - SM requests tcl header file info...
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:26:52.919: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Time-out from RBIP response wait loop
SRE step 9 - SM now downloads the tcl header file
|
!!! Opcode Error - Get a wrong RBIP frame !!!
TCL header file downloaded completely size: 691
SRE step 10 - SM requests tcl file info...
Feb 16 07:27:13.467: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File Request
Time-out from RBIP response wait loop
SRE step 11 - SM now downloads the tcl file
-
!!! Opcode Error - Get a wrong RBIP frame !!!
Feb 16 07:27:34.011: %SM_INSTALL-6-INST_RBIP: ISM0/0 received msg: RBIP File RequestTCL file downloaded completely size: 691
SRE step 12 - SM now boots Installer
Verifying ...
Corrupted netboot image detected
done.
Starting Kernel.
loop ....
I have no idea to solve my problem...
If anybody have suggestion, should be great.
Have a nice day !
Thanks
Fab
02-16-2012 07:50 AM
Manual CUE image installation
Prepare tftp and ftp server
Console to CUE, interrupt boot with ***
Configure to boot the installer image from network, then go from there.
02-17-2012 04:34 AM
Hi,
I try that. From this guide :
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/installation/guide/upg3boot.pdf
with windows xp tftpd32
computer config : 192.168.1.4/24
ftp server 192.168.1.3 /24
Router int g0/0 192.168.1.1 255.255.255.0 + ip route 192.168.1.2 255.255.255.255 ism 0/0
ISM :
ServicesEngine boot-loader> show config
IP addr: 192.168.1.2
Netmask: 255.255.255.0
TFTP server : 192.168.1.4
GW IP addr: 192.168.1.1
Default Boot: disk
Bootloader Version: 2.1.18
Bootloader Name: bootloader
Default Helper-file: cue-installer.sme.8.5.1
Default bootloader: primary
From Computer :
C:\Documents and Settings\f>ping 192.168.1.2 -t
Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.2: bytes=32 time<1ms TTL=126
...
Icmp from ism to computer: no response.
from ism to router int g0/0 : no response too.
router to ism (boot-loader): ok
pc to ism (boot-loader) : ok
So when I try "boot helper" , the request tftp didn't come to my computer.
ServicesEngine boot-loader> boot helper
Loading tftp://192.168.1.4/cue-installer.sme.8.5.1 ...
ServicesEngine boot-loader>
Thank you for your help.
02-17-2012 06:46 AM
Hi
I solve my trouble using tftp server from router.
Installation progress...
Thanks
02-20-2012 02:01 AM
You're welcome, remember to useful posts clicking on the stars below.
03-12-2012 01:21 AM
This happened to me today with a new ISM. I could not do the manual installation as I usually recommend, because the corrupt image error. I'm don't know why that happens, as it's supposed to be working.
So I did 'service-module install url' and that worked just fine. It also avoids setting up a tftp server install.
01-15-2014 07:41 PM
Hi Fabien,
I have a quick question regarding ISM-SRE-300-K9. When you installed the load onto a blank ISM, did it also install the CUE 2-Port Non-Rehostable? I am wondering if I order the module blank whether installing the software package will include the base 2-port license.
Thank you.
Jordan
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