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mohanrajkm
Beginner

Cisco AQM - listen to call recording on IP phone extension

Hi,

 

I know that AQM supports live monitoring to supervisors and audio is sent to their extension.

 

 

I have a similar requirement to hear on extension but for historical recording.

 

Meaning: Recent recordings/historical recordings should be available on IP phone extension by dialing a number/web interface.

 

If anyone came across similar solution please assist or suggest.

 

Thanks in advance.

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