cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

3255
Views
5
Helpful
1
Replies
Highlighted
Enthusiast

Cisco Business Edition 6000. I need this on two servers

Dear Sirs!

I plane to open call center with 14 operators and about 50 standard subscriber.

I read about Cisco usiness 6000 and it good for me but I need it based on two physically servers.

I try to configure it in Cisco Configurator but I can not configure this with two servers.

It configuration You can see next:

CMBE6K-UWL
       Unified CMBE 6000 Workspace Bundle - Top Level
1
        BE6K-UWL-50USR
        BE6000 Bdl w/UCS C Series, UPM, Hypervisor, 50 CUWL licenses
1
        CCX-85-25E
        CCX 8.5 25 Seat Enhanced Bundle
1
        UC-SFS-250V-10A-IS
        SFS Power Cord - 250V, 10A - Israel
1
        VMW-VS5-HYP-K9
        Vmware vSphere - Hypervisor 5.0
1
        UCM-7825-86
        Unified Communications Manager 8.6 Server Software
1
        UNCN8-VMWARE-UWL
        Unity Connection 8.x for VMWare
1
        CUP-ONPREM-OPT
        Included Cisco Unified Presence On Premise
1
        CUP-86-UWL
        Cisco Unified Presence 8.6 for CUWL only
1
        UPC8-CLIENT-UWL
        Unified Personal Communicator 8.x for CUWL only
1
        UCSS-CMBE-WL
        3 yr UCSS for CUWL Business Edition  - 1 User
50
        Included: CCX-85-CMBUNDLE-K9
        CCX 8.5 Promo Bundle available only with NEW CUCM or BE6000
1
        Included: CCX-85-E-SVR-LIC
        CCX 8.5 NEW - 8.5 ENH Server License
1
        Included: CCX-85-N-E-LIC
        CCX 8.5 NEW ENH Seat Qty 1 LICENSE ONLY
25
        Included: CCX-85-P-PAK
        CCX 8.5 autoexpanded Physical Delivery PAK
1
        Included: CUCM-BE-WL-BDL
        Starter bundle CUWL BE liceses for service mapping
50
        Included: CUCM-UWL-BE
        Unified Communications Manager UWL-BE DLU Bundle
550
        Included: CUCM-UWL-PAK
        CUCM Claim Certificate for UWL
1
        Included: CUP-86-UWL-K9-PAK
        Unified Presence 8.6 PAK
1
        Included: CUP-86-UWL-USR
        Unified Presence 8.6 Users
50
        Included: UC-A01-X0113
        2.13GHz Xeon E5506 80W CPU/4MB cache/DDR3 800MHz
2
        Included: UC-MR-1X041RX-A
        4GB DDR3-1333-MHz RDIMM/PC3-10600/1R/1.35v
6
        Included: UC-R200-D1TC03
        Gen 2 1TB SAS 7.2K RPM
4
        Included: UC-R200-PL004
        LSI 6G MegaRAID 9260-4i card (C200 only)
1
        Included: UC2-R2X0-PSU2-650W
        650W power supply unit for UCS C210 M1 Rack Server
1
        Included: UCM-7825-86-KIT
        CUCM Auto-Expansion Media Kit
1
        Included: UCM-S-UCS-NODE
        CUCM CUCM-UCS-1000 Node
1
        Included: UCS-C200M2-VCD2BE
        UCS C200M2 server
1
        Included: UCSS-UWL-BE-PK
        UCSS Product Activation Key for CUWL BE
1
        Included: UCXN8-BE-PAK
        Unity Connection 8.x BE PAK
1
        Included: UCXN8-UWL-USR
        Unity Connection 8.x User
50
        Included: UPM-BE6K-8-K9
        Cisco Unified Provisioning Manager for BE6K 8.6 Image
1
        Included: VMW-VS5-SNS
        Vmware vSphere Hypervisor SnS 5.0
1

Please help me, what can I configure Cisco Business 6000 with two USC servers.

And I have another question, I need IVR (voice menu), what component do it? Unity or Contact Center Express?

Thanks in advance

------------------------------------------------------
Helping seriously ill children, all together. All information about this, is posted on my blog olegcisco.blogspot.com

--------------------------------------------------------------------------

Helping seriously ill children, all together. All information about this, is posted on my blog
1 REPLY 1
Hall of Fame Cisco Employee

Cisco Business Edition 6000. I need this on two servers

BE 6000 consists of the following foundational elements:

  • Cisco Unified Communications Manager
  • Cisco Unity® Connection
  • Cisco Unified Provisioning Manager
  • Cisco UC Virtualization Hypervisor
  • Cisco Unified Computing System C220 M3 Rack-mount server.

Following applications can be optionally added to Cisco Business  Edition 6000 solution.

  • Cisco Unified Presence
  • Cisco Unified Contact Center Express
  • Cisco Unified Attendant Consoles

Cisco Business Edition 6000 supports a maximum of five applications  (from the list of 6 applications above) running co-resident on single  UCS C200 hardware platform and supports full featured redundancy for all  the core applications over a WAN or LAN environment.

http://docwiki.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000

CUC and UCCX can provide an IVR, it just depends on what requirements and complexity of an IVR you need.

The more complex option is in UCCX. Basic IVR in CUC.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
CreatePlease to create content
Content for Community-Ad
FusionCharts will render here