I plane to open call center with 14 operators and about 50 standard subscriber.
I read about Cisco usiness 6000 and it good for me but I need it based on two physically servers.
I try to configure it in Cisco Configurator but I can not configure this with two servers.
It configuration You can see next:
Unified CMBE 6000 Workspace Bundle - Top Level
BE6000 Bdl w/UCS C Series, UPM, Hypervisor, 50 CUWL licenses
CCX 8.5 25 Seat Enhanced Bundle
SFS Power Cord - 250V, 10A - Israel
Vmware vSphere - Hypervisor 5.0
Unified Communications Manager 8.6 Server Software
Unity Connection 8.x for VMWare
Included Cisco Unified Presence On Premise
Cisco Unified Presence 8.6 for CUWL only
Unified Personal Communicator 8.x for CUWL only
3 yr UCSS for CUWL Business Edition - 1 User
| Included: CCX-85-CMBUNDLE-K9|
CCX 8.5 Promo Bundle available only with NEW CUCM or BE6000
| Included: CCX-85-E-SVR-LIC|
CCX 8.5 NEW - 8.5 ENH Server License
| Included: CCX-85-N-E-LIC|
CCX 8.5 NEW ENH Seat Qty 1 LICENSE ONLY
| Included: CCX-85-P-PAK|
CCX 8.5 autoexpanded Physical Delivery PAK
| Included: CUCM-BE-WL-BDL|
Starter bundle CUWL BE liceses for service mapping
| Included: CUCM-UWL-BE|
Unified Communications Manager UWL-BE DLU Bundle
| Included: CUCM-UWL-PAK|
CUCM Claim Certificate for UWL
| Included: CUP-86-UWL-K9-PAK|
Unified Presence 8.6 PAK
| Included: CUP-86-UWL-USR|
Unified Presence 8.6 Users
| Included: UC-A01-X0113|
2.13GHz Xeon E5506 80W CPU/4MB cache/DDR3 800MHz
| Included: UC-MR-1X041RX-A|
4GB DDR3-1333-MHz RDIMM/PC3-10600/1R/1.35v
| Included: UC-R200-D1TC03|
Gen 2 1TB SAS 7.2K RPM
| Included: UC-R200-PL004|
LSI 6G MegaRAID 9260-4i card (C200 only)
| Included: UC2-R2X0-PSU2-650W|
650W power supply unit for UCS C210 M1 Rack Server
| Included: UCM-7825-86-KIT|
CUCM Auto-Expansion Media Kit
| Included: UCM-S-UCS-NODE|
CUCM CUCM-UCS-1000 Node
| Included: UCS-C200M2-VCD2BE|
UCS C200M2 server
| Included: UCSS-UWL-BE-PK|
UCSS Product Activation Key for CUWL BE
| Included: UCXN8-BE-PAK|
Unity Connection 8.x BE PAK
| Included: UCXN8-UWL-USR|
Unity Connection 8.x User
| Included: UPM-BE6K-8-K9|
Cisco Unified Provisioning Manager for BE6K 8.6 Image
| Included: VMW-VS5-SNS|
Vmware vSphere Hypervisor SnS 5.0
Please help me, what can I configure Cisco Business 6000 with two USC servers.
And I have another question, I need IVR (voice menu), what component do it? Unity or Contact Center Express?
Thanks in advance
Helping seriously ill children, all together. All information about this, is posted on my blog olegcisco.blogspot.com
BE 6000 consists of the following foundational elements:
Following applications can be optionally added to Cisco Business Edition 6000 solution.
Cisco Business Edition 6000 supports a maximum of five applications (from the list of 6 applications above) running co-resident on single UCS C200 hardware platform and supports full featured redundancy for all the core applications over a WAN or LAN environment.
CUC and UCCX can provide an IVR, it just depends on what requirements and complexity of an IVR you need.
The more complex option is in UCCX. Basic IVR in CUC.
if this helps, please rate