I have moved a few team setups from using CAD to Finesse and one of the issues raised by agents is the ability to view their call history. I have used the Cisco DevNet Finesse site to obtain the CUIC Gadget but i have a few issues:
Stuart, glad to know that you got it working. Below is a thread (in case if it helps) wherein I provided the steps to some other customer without the need of deploying complete CUIC gadget but create your own sample gadget and can do it that way as well:
Is there a way in UCCE with using an admin script maybe using the email application in Call Studio to send out an email? I know in UCCX you can send out an email if the script were to fail but is there a way to do it in UCCE? Any help would be great!
Fun lab with Packet Tracer and running Cisco CME with 3 ip phones, 3 laptops, 1 switch, and 1 router. Fun lab with repetition. You will be able to test your phones and laptop for connectivity etc. Solution;see attached CME Packet Tracer L...
How to configure IP Address for Cisco Integrated Management Controller CIMC. The Cisco Unified Computing System (UCS) is a data center product composed of computing hardware, virtualization support, switching fabric, and management software.