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Cisco IP communication registration issue

Hello,

CIPC softphone TFTP paged is disabled, i am not able to edit/manually put the TFTP server details.

I have tried with two different version of CICP

8.6.2

7.0.6

The problem remain the same. Please help!!!!

Regards

Rajeev

2 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
Cisco Employee

Can you please try check this changing with other PC/Laptop ?

also try run the CIPC with as "Run as Administrator" then check are you able to see the same or not?


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.

View solution in original post

Highlighted
Cisco Employee

You can refer to Rls notes here what it says.

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html#wp101946

In Windows 7 and Vista, users by default do not invoke applications with  administrator privileges even if the user is an administrator. Refer to  Microsoft UAC functionality for reference. The network preference  settings in Cisco IP Communicator is one functional area that requires  this elevated privilege.

In Release 7.0.4, users with administrator privileges and UAC enabled must right-click and select Run As Administrator to change Cisco IP Communicator network settings. You can also disable UAC entirely.


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.

View solution in original post

3 REPLIES 3
Highlighted
Cisco Employee

Can you please try check this changing with other PC/Laptop ?

also try run the CIPC with as "Run as Administrator" then check are you able to see the same or not?


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.

View solution in original post

Highlighted

Thanks, it worked.

Do you why it worked while running through as administrator but not normal way.

Thanks..Nadeem

Highlighted
Cisco Employee

You can refer to Rls notes here what it says.

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html#wp101946

In Windows 7 and Vista, users by default do not invoke applications with  administrator privileges even if the user is an administrator. Refer to  Microsoft UAC functionality for reference. The network preference  settings in Cisco IP Communicator is one functional area that requires  this elevated privilege.

In Release 7.0.4, users with administrator privileges and UAC enabled must right-click and select Run As Administrator to change Cisco IP Communicator network settings. You can also disable UAC entirely.


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.

View solution in original post