08-27-2011 06:24 AM - edited 03-19-2019 03:30 AM
Hi
I have a problem
after i have installed Cisco Meetingplace 8 on 7835 I3 server i want to install our License file into the server
but i cannot start Cisco License manager server it gives me this error
Starting Meetingplace License Manager : [Warning] Starting Meetingplace Manager : require dependencies not satisfied. License file not found at path: /opt/cisco/meetinfplace/licenses/license,dat
Mettingplace Lisence manager is stopped
So please help me to solve this Error and to install the License file
Thanks
08-28-2011 12:21 AM
hey guys,
Any Reply
08-28-2011 04:46 PM
Hi,
Can you please check if the DNS is working fine ? I remember having a case where we were not able to start the license manager because license manager was not to resolve the hostname of the server.
If it is working fine, can you please upload the license manager and infocap logs or otherwise open a TAC case.
-Atul
Please rate, if this helps!!
08-28-2011 11:22 PM
Hi
DNS is working fine but i caanot restart the license manager service
when the service is restart it gives me this Warning
Starting MeetingPlace License Manager: [WARNING]
required dependencies not satisfied.
License file not found at path: /opt/cisco/meetingplace/licenses/license.dat
When i enter checklic command it gives me this response
no License file present - /opt/cisco/meetingplace/licenses/license.dat. Using Defaults.
********
License Summary:
Voice = 6; raw # = 0; MaxVoice = 6; raw # = 0; Web = 6; raw # = 0; MaxWeb = 6; raw # = 0; Video = 6; raw # = 0; HD Video = 0; raw # = 0; MaxVideo = 6; raw # = 0; MaxAdhoc = 6; raw # = 0; MaxStd = 6; raw # = 0; StdVoiceConf = 6; raw # = 0; StdVideoConf = 6; raw # = 0; StdVoiceUpg = 0; StdVideoUpg = 0; SecondaryServers = 0; Languages= 0; raw # = 0; Exchange = 0; raw # = 0; Jabber = 0; LiveMeeting = 0; Lcs = 0; MsftInt = 0; Notes = 0; VideoRecording = 0;********
CPSERVER - cicm : Mode - 0.
StdVoiceConf is 0 : StdVideoConf is 0
SchedVoiceConf is 6
Using trial web conference licenses.
08-29-2011 05:05 PM
Hi,
Try to restart the service once again, gather the infocap for 5mins and upload it please.
-Atul
Please rate, if this helps!!
09-03-2011 11:03 PM
HI,
I tried to restart the service but it gives me the same error
license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com". license manager: can't initialize: No SERVER lines in license file License path: /opt/cisco/meetingplace/licenses/license.dat FLEXlm error: -13,66 For further information, refer to the FLEXlm End User Manual, available at "www.macrovision.com".
ED
09-04-2011 09:22 PM
Hi,
Please open a case with licensing team and ask them to reissue you the licenses.
-Atul
Please rate, if this helps!!
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: